MISSISSAUGA, ON, Sept. 5, 2012 /CNW/ - Ornge is improving the quality of
patient care with approval to fly air ambulance helicopters in U.S.
The U.S. Federal Aviation Administration (FAA) has approved Ornge's
application to fly helicopters to the U.S., allowing Ornge's air
ambulance helicopter fleet to fly in U.S. airspace and transport
patients to or from any U.S. destination.
"The hard work, dedication and know-how of our entire aviation team has
paid off with a successful application to fly Ornge helicopters to the
U.S." said Ron McKerlie, Interim CEO of Ornge. "While helicopter
patient transports to the U.S. are rare, this offers one more option to
ensure patients receive the care they need."
Last week, Ornge announced the appointment of Denise Polgar as its first
Patient Advocate. Ms. Polger will work with patients and families to
resolve their concerns about patient care and service. She will also
advocate for operational improvements based on lessons learned from the
patient complaints process to ensure Ornge is guided by the principles
of its new Patient Declaration of Values which can be found at www.ornge.ca/patients/. Ms. Polger has extensive experience in emergency services and hospital
settings, having worked as a paramedic, an ambulance dispatcher and
trainer, a program developer and coordinator for emergency
telecommunications, and as an injury prevention specialist.
Ornge, a not-for-profit organization, coordinates all aspects of
Ontario's air ambulance system, the critical care land transport
program, paediatric transport program and the authorization of air and
land ambulance transfers between hospitals.
Backgrounder on FAA Approval of Ornge Helicopter Flights to U.S.A.
Ornge submitted its foreign air carrier application to the FAA after it
was granted an air operator certificate from Transport Canada for
helicopter operations. During the application process, the FAA
determines if an air carrier's systems are designed to meet all
regulatory requirements before the issuance of approval.
Through a rigorous process, FAA officials vetted aviation documentation,
including policy and training manuals, procedures, and certificates of
airworthiness, and determined Ornge to be in compliance with its
Throughout the application process, Ornge operations had implemented
protocols to address any cross border transports, relying on a number
of U.S. based EMS agencies that are staffed with advanced life support
emergency medical teams and equipment to support Ornge through this
period. During the application process, Ornge PC-12NG airplanes
continued to transport to and from the U.S.
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