To Demo True Cloud Technology on Exhibition Floor and Sponsor Awards Luncheon
Call Center Week Conference and Expo 2014, LAS VEGAS, June 9, 2014 /CNW/ - NewVoiceMedia, a leading global provider of cloud contact center solutions, today announced that it will join industry leaders at the 15th Annual Call Center Week Conference and Expo set to take place June 9-13 in Las Vegas. NewVoiceMedia will showcase its leading-edge cloud contact center technology during the conference at booth 36 and sponsor the Call Center Week Excellence Awards Ceremony Luncheon on Wednesday, June 11, which is expected to draw more than 900 attendees.
Attendees can see how NewVoiceMedia's true cloud contact center solution integrates seamlessly with Salesforce to deliver personalized and unique customer experiences and powers more effective sales and marketing teams for businesses of all sizes. NewVoiceMedia recently released enhancements to its platform enabling field service and sales agents to connect with customers and prospects worldwide from any location, transforming the experience for both customers and agents.
"The market is undergoing fundamental changes as social media, cloud and mobile technology trends converge, which is why we are excited to share our innovative cloud contact center solutions at one of the largest industry events of the year," said Jonathan Gale, CEO of NewVoiceMedia. "Our true cloud technology provides a holistic view of the customer and enables businesses to provide the best quality of service from anywhere at anytime."
The Call Center event garners the world's largest gathering of high-level call center professionals and will be held at the Mandalay Bay Resort and Casino in Las Vegas. Attendees are invited to stop by booth 36 to see how NewVoiceMedia's true cloud technology is powering the contact center of the future and enter to win a prize.
NewVoiceMedia powers customer connections that transform businesses globally. NewVoiceMedia provides an award-winning multi-channel communication platform that enables businesses to improve their customer experience, accelerate their sales cycle and easily track overall productivity. With a true cloud platform, powerful CRM integration and proven 99.999% SLA guarantee, NewVoiceMedia ensures complete flexibility, scalability and reliability. It's time to seamlessly connect and track your customer engagements across phone, email and social in a whole new way.
NewVoiceMedia spans 40 countries and five continents, with 250+ customers including: Topcon, PhotoBox, DPD, Lumesse, QlikTech, Truphone and Cunningham Lyndsey.
For more information visit http://www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.
For further information: Michelle Reingold, BOCA Communications for NewVoiceMedia, +1-650-281-5866, email@example.com