TORONTO, July 9, 2013 /CNW/ - City crews and the City's Emergency
Operations Centre have been working closely throughout the night with
Toronto Hydro and the TTC to manage impacts to residents and restore
services to residents as quickly as possible after yesterday's intense
rainfall. Environment Canada advises that all weather warnings across
the Toronto area have ended. Toronto Hydro advises that service has
been restored to all but 35,000 customers in the Toronto area.
With the exception of the Bloor-Danforth subway line from Jane to
Kipling stations, the Toronto Transit Commission will be operating at
capacity across the subway system this morning. Residents should refer
to the TTC's Service Alerts web page for details and up-to-date
information at www.ttc.ca. Information on service impacts for GO Transit commuters is available
Most city roadways are open to traffic this morning, including:
Don Valley Parkway
Lake Shore Blvd.
The Bayview Extension is closed, as is Rosedale Valley Road from Bayview
to Park Road, and the underpass at King and Atlantic streets. There
continue to be some limited impacts and closures to some local roads
throughout the city.
It may be very busy this morning during the rush hour period; Motorists
are asked to be patient and drive carefully. Where traffic signals are
out, motorists are reminded to treat affected intersections as a
four-way stop. Please report signal outages to 311.
In the event of a flooded basement:
• Call the City of Toronto at 311 to report a blocked basement drain or
sewer back-up, or for information or assistance with a blocked drain,
24 hours-a-day, seven days-a-week. During this extreme weather event
residents should expect high call volumes. Calls will be answered by
the first available agent.
• Call your insurance company as soon as possible to report property
damage caused by flooding.
• Be mindful of your health and safety when cleaning up a flooded
basement - do not stand in flood water, call a professional for
assistance. More information about basement flooding is available on
the City of Toronto's website at http://www.toronto.ca/water.
How to report a power outage:
• Call Toronto Hydro-Electric System's Lights Out number at
During an outage:
• Unplug or turn off all appliances to avoid possible damage when power
• Turn off water to the clothes washer and dishwasher if they are in use
when the power goes out.
• Leave a light or radio on so you will know when power is restored.
• When power has been restored, check all fuses to ensure that none have
been blown, before calling Toronto Hydro.
• Plug in only the most essential appliances first, and wait 10 to 15
minutes to give the electrical system time to stabilize before
connecting everything else.
During a power failure, food kept in the refrigerator or freezer may
become unsafe to eat. The following tips will help ensure food is
stored safely in the event of a power outage:
• Keep your refrigerator door closed to maintain the temperature inside.
Without power, the refrigerator section will keep foods cool for four
to six hours - if the door is kept closed.
• Throw out perishable foods such as meat, fish, poultry, eggs and
leftovers that have been at temperatures above 4°C for more than two
• Keep your freezer door closed to maintain the temperature inside.
Without power, an upright or chest freezer that is completely full will
keep food frozen for about 48 hours - if the door is kept closed. A
half-full freezer will keep food frozen for about 24 hours.
• Foods that have thawed in the freezer may be refrozen if they still
contain ice crystals or are at 4°C or below - evaluate each item
• Partial thawing and refreezing may reduce the quality of some food,
but food will remain safe to eat. As always, residents are asked to
check in on elderly neighbours or those who may need assistance.
Please be reminded that 9-1-1 is an emergency number. Please use the
non-emergency police number 416-808-2222 for non-life threatening
Toronto is Canada's largest city and sixth largest government, and home
to a diverse population of about 2.8 million people. Toronto's
government is dedicated to delivering customer service excellence,
creating a transparent and accountable government, reducing the size
and cost of government and building a transportation city. For
information on non-emergency City services and programs, Toronto
residents, businesses and visitors can dial 311, 24 hours a day, 7 days
SOURCE: City of Toronto
For further information: