MONTREAL, Jan. 17, 2012 /CNW Telbec/ - Johanne Savard, Ombudsman of the
Ville de Montréal, has been appointed to the Boards of Directors of the
Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) and
the Forum of Canadian Ombudsman (FCO).
The two appointments in 2011 illustrate the extent to which the
Ombudsman de Montréal's expertise in the management of citizen
complaints and in mediation is recognized nationally and
It is worth noting that the Ville de Montréal is among the first North
American cities to have provided its citizens with the services of an
ombudsman and the first in Québec to have created an ombudsman's
position that is totally independent of the city's political
institutions and the City Manager's office.
Association des Ombudsmans et Médiateurs de la Francophonie
Created in May 1998, the AOMF has 51 member organizations.
The Association's mission is to promote awareness of the role of
ombudsmen and mediators in all countries of the Francophonie
(French-language equivalent of the Commonwealth) and to strengthen
these institutions by organizing training programs, seminars and
exchanges of experience and expertise. The preamble to the statutes of
the AOMF describes the commitment of the organization and its members
to implementation of the Bamako Declaration (reaffirming the need to
include institutional mediation as an important principle of good
governance in a constitutional state).
Forum of Canadian Ombudsman
The FCO was created in 2000 as an information resource and networking
tool for the different offices and individuals providing ombudsman
services within their organizations and communities in Canada. It
offers a variety of programs designed to help its members improve their
skills and effectiveness.
The Ombudsman de Montréal
The OMBUDSMAN DE MONTRÉAL intervenes as a last resort to ensure that the municipal rights of
citizens are respected and that their cases are treated fairly and with
respect by all municipal entities. This service is completely free of charge and contributes positively to participatory democracy, ethics, fairness
and justice within the Ville de Montréal.
The Ombudsman is also the only recourse available to citizens for
ensuring that the Montréal Charter of Rights and Responsibilities is respected by municipal employees and elected officials alike.
A complaint form and the 2010 Annual Report are available on the website
of the OMBUDSMAN DE MONTRÉAL.
SOURCE OMBUDSMAN DE MONTREAL
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