With TELUS Health's leading eClaims web portal, Industrial Alliance
continues tradition of providing best-in-class services to its clients
QUEBEC CITY, March 19, 2013 /CNW Telbec/ - Industrial Alliance Insurance
and Financial Services Inc. announced today an agreement with TELUS
Health to offer its group insurance plan members a simple point-of-sale
electronic claim submission service. Scheduled to officially launch in
Fall 2013, healthcare providers including physiotherapists,
chiropractors and vision care providers across Canada as well as
acupuncturists, massage therapists and naturopathic doctors in certain
provinces will have the ability to use TELUS Health's eClaims web
portal service to submit claims to Industrial Alliance on behalf of
patients directly from their offices.
In an ongoing effort to provide superior service to its clients,
Industrial Alliance is deploying the online eClaims service to reduce
claims processing time and costs. To further increase efficiency, claim
reimbursement from Industrial Alliance can be made to plan members or
healthcare providers via electronic funds transfer.
"The implementation of TELUS Health's eClaims solution is in line with
our previous initiatives aimed at continuously improving our processes
to address the needs of our clients. This new service is the logical
next step following the launch of the IA Mobile App," said Jacques
Parent, Senior Vice-President, Group Insurance at Industrial Alliance.
"We are proud to welcome Industrial Alliance to the expanding group of
insurance companies offering our eClaims web portal service to enhance
their client experience initiatives," said Luc Vilandre,
Vice-President, Health Benefits Management and Payment Solutions, TELUS
Health. "At TELUS Health, we believe technology can truly transform
health outcomes for Canadians and we are focused on empowering
healthcare providers with solutions that simplify processes, streamline
communication among all parties, and facilitate the secure transfer of
TELUS is a leader in Canada's claims and benefits management sector,
providing drug claims processing for over 12 million Canadians. TELUS
Health eClaims, launched in 2010, has experienced rapid adoption by the
extended healthcare community, with close to 15,000 providers now on
About Industrial Alliance Group Insurance
Industrial Alliance Group Insurance offers a wide range of traditional
and specialized products such as health and dental care, vision care,
disability insurance and life insurance, all designed for the specific
needs of each client. With six sales and service offices across the
country and two administrative centres, Industrial Alliance Group
Insurance provides clients with outstanding personalized service
About Industrial Alliance
Founded in 1892, Industrial Alliance Insurance and Financial Services
Inc. is a life and health insurance company with operations in all
regions of Canada as well as in the United States. The Company offers a
wide range of life and health insurance products, savings and
retirement plans, RRSPs, mutual and segregated funds, securities, auto
and home insurance, mortgage loans and other financial products and
services for both individuals and groups. The fourth largest life and
health insurance company in Canada, Industrial Alliance contributes to
the financial wellbeing of over three million Canadians, employs 4,300
people and manages and administers more than $83 billion in assets.
Industrial Alliance stock is listed on the Toronto Stock Exchange under
the ticker symbol IAG.
About TELUS Health
TELUS Health is a leader in telehomecare, electronic medical and health
records, consumer health, benefits management and pharmacy management.
TELUS Health solutions give health authorities, providers, physicians,
patients and consumers the power to turn information into better health
outcomes. For more information about TELUS Health, please visit telushealth.com.
SOURCE: Industrial Alliance Insurance and Financial Services Inc.
For further information:
Industrial Alliance Insurance and Financial Services Inc.
Manager, Media Relations
Telephone: 418 684-5000, ext. 1660
TELUS Social and Media Relations
Telephone: 416 320-9309