TORONTO, May 2, 2013 /CNW/ - For two years running customers have
recognized Grey Power, an industry leader in providing car and home
insurance to experienced drivers aged 50 or over, as the insurance
provider with the highest level of customer satisfaction among auto
insurance companies in Ontario and Atlantic Canada.
"We want to thank our customers for giving us high marks again this
year," said Michelle Dodokin, Vice President of Grey Power Insurance
Brokers. "This award recognizes that our employees put the customer at
the centre of everything that they do and aim to deliver an outstanding
customer experience - each and every day. They truly exemplify our
customer-driven value and their focus, dedication and efforts have made
a positive impact."
Grey Power has continued to enrich its customer value proposition.
Furthermore, it also improved its web presence when it launched new
design, content and functionality capabilities to better serve its
According to the 2013 Canadian Auto Insurance Customer Satisfaction
Study, Grey Power scored 794 points on a 1,000 point scale. The company
performed extremely well in the areas of interaction, pricing,
offerings and billing.
J.D. Power and Associates surveyed more than 10,000 customers across
Canada. The sixth annual study measures auto insurance customer
satisfaction according to five factors: customer interaction, policy
offerings, price, billing/payment and claims.
About Grey Power
Grey Power is an industry leader in providing car and home insurance to
Canadians that are 50 or over. Grey Power recognizes it takes years of
skill and experience to achieve a good driving record and rewards that
experience with substantial savings. With Grey Power, Canadians not
only save on their insurance but also get superior service and expert
advice. Grey Power is a member company of Intact Financial Corporation
(TSX: IFC), the largest provider of property and casualty insurance in
www.greypower.com / www.intactfc.com
SOURCE: Grey Power
For further information:
Manager, External Communications
+1 (416) 341-1464 ext. 43127