EXFO's new smartphone application allows operators to experience their
network like their customers do, from the handset to the core
QUEBEC CITY, Oct. 7, 2013 /CNW Telbec/ - EXFO Inc. (NASDAQ: EXFO) (TSX:
EXF) announced today the introduction of Brix Mobile Agent (or BMA), a
unique smartphone application that provides real-time insight into the
customers' quality of experience (QoE). It was developed to address
wireless operators' pressing need to optimize network performance and
the quality of service delivered to end users.
The landscape of today's mobile market is changing dramatically with
wireless devices spawning exponentially and data services overtaking
voice services. What is not changing is that subscribers and end users
continue to evaluate wireless networks based on the QoE that they
perceive on their mobile devices. The challenge for mobile network
operators (MNO) lies in going beyond the last mile to validate what
their customers are experiencing in real time, for different classes
and quality of service.
The BMA provides sophisticated and exhaustive service assurance
validation tests for wireless networks. Unlike other smartphone
solutions on the market, the BMA supports two distinct modes:
"Foreground Mode" where engineers and technicians run tests on
smartphones; and "Remote Control Mode" where tests and SLAs are
scheduled and run by backend operations teams on smartphones. This
allows MNOs to select and monitor a wide range of data metrics.
"By extending BrixWorx functionalities all the way to the field
technician's hand, MNOs now have the ability to measure and analyze
subscriber-device KPIs in real time, detect potential service
degradations and make the necessary corrections before they impact
customers," said Claudio Mazzuca, Vice-President of EXFO's Transport
and Service Assurance Division. "This software agent for smartphones
also enables MNOs to quickly optimize their network and perform service
performance tests for utmost operational efficiency."
The BMA is intended for MNOs that support all types of wireless
technologies such as GSM, EDGE, UMTS (or 3G), HSPA, CDMA, EVDO and LTE
(or 4G). Thanks to unprecedented visibility, this smartphone app allows
MNO operations, technicians and engineers to validate the different
classes of service as well as perform active troubleshooting.
For more information about the Brix Mobile Agent, please visit EXFO.com
Listed on the NASDAQ and TSX stock exchanges, EXFO is among the leading
providers of next-generation test and service assurance solutions for
wireline and wireless network operators and equipment manufacturers in
the global telecommunications industry. The company offers innovative
solutions for the development, installation, management and maintenance
of converged, IP fixed and mobile networks—from the core to the edge.
Key technologies supported include 3G, 4G/LTE, IMS, Ethernet, OTN,
FTTx, VDSL2, ADSL2+ and various optical technologies accounting for
more than 35% of the portable fiber-optic test market. EXFO has a staff
of approximately 1600 people in 25 countries, supporting more than 2000
customers worldwide. For more information, visit www.EXFO.com and follow us on the EXFO Blog, Twitter, LinkedIn, Facebook, Google+ and YouTube.
SOURCE: EXFO inc.
For further information:
(418) 683-0913, Ext. 23417
Manager, Investor Relations
(418) 683-0913, Ext. 23733