HALIFAX, Nov. 15, 2013 /CNW/ - Eastlink Wireless, Atlantic Canada's
largest 4G LTE network, builds on its customer focus today with the
introduction of all new offerings that directly reflect consumer
feedback, featuring nationwide plans with no roaming fees, and a new
"Our culture is to listen and respond to our customers," says Lee Bragg,
CEO of Eastlink. "They've told us that they want fewer plan
restrictions, more choice and flexibility, and more transparency. I'm
happy to say that we are listening and as a result we have further
improved our offerings."
Mr. Bragg says that since the company launched wireless earlier this
year, he has been pleased with how the wireless business is developing.
"Our objective was to launch a high-quality product that delivers an
exceptional customer experience. These brand new plans build on that
Eastlink has listened to customers and as a result, we have:
eliminated roaming fees within Canada
introduced easyTabplus, which reduces the time to eliminate the Tab to just two years.
introduced a unique approach that allows customers to pick any plan and pair it with any device.
For example, this allows customers who want a premium smartphone, such
as the Galaxy S4, to combine it with even the lowest priced plans;
delivering industry-leading flexibility and value.
Eastlink's all new offerings feature:
Brand NEW Nationwide Plans
Worry-free usage with no roaming fees from coast to coast throughout
All-inclusive value with Unlimited Messaging, Call Display, Voicemail
and Canada Long Distance included with every plan
Savings of up to 20% in an Eastlink Bundle
Consumers have complete flexibility to choose any phone and match it
with any plan
Consumers can switch plans whenever they want, with no penalties or
After only 24 months, the monthly phone payments end and customers only
pay for the monthly service plan
"We don't want to be like every other carrier," says Matthew MacLellan,
Eastlink Wireless President. "Our goal is to be better - much better.
We are developing a wireless experience that gives our customers what
they have told us is most important to them - easy to understand plans, better pricing, no term contracts, and faster,
more reliable speeds."
Image with caption: "Eastlink (CNW Group/Eastlink)". Image available at: http://photos.newswire.ca/images/download/20131115_C7903_PHOTO_EN_33397.jpg
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