Blog, Facebook, Twitter and new website - The Ombudsman de Montréal enters the Web 2.0 era

MONTREAL, Jan. 24, 2012 /CNW Telbec/ - In her efforts to reach as many citizens as possible, the Ombudsman de Montréal has entered the so-called Web. 2.0 (social media) era by launching a new website, a blog, a Facebook page and a Twitter account. Ombudsman Johanne Savard is encouraging citizens to use these new tools to find out more about her organization and to communicate with her office.

"Ever since assuming my post, my greatest challenge has been to raise awareness of our office's existence and effectiveness; the social media, therefore, have become essential tools for a more direct interaction," Me. Savard writes in her first post on her blog called L'Ombudsman de Montréal sur les médias sociaux : pourquoi ? (Why is the Ombudsman de Montréal on social media?)

Me. Savard is very eager to maintain a direct dialogue with citizens and she invites them to write to her to ask questions, send along their comments and share their thoughts.

As explained to the citizens in her blog, the goal of this new approach is to "help you learn more about our day-to-day operations, with tangible examples of situations we have handled. This should allow you to understand better the extent and limits of our jurisdiction and powers."

To explore this new website and to read the Ombudsman's blog: (

The Ombudsman de Montréal's Facebook page can be found at:

The link to the Twitter account is @Ombudsmanmtl.

The Ombudsman de Montréal
The Ombudsman de Montréal intervenes as a last resort to ensure that the municipal rights of citizens are respected and that their cases are treated fairly and with respect by all municipal entities. This service is completely free of charge and contributes positively to participatory democracy, ethics, fairness and justice within the Ville de Montréal.

The Ombudsman is also the only recourse available to citizens for ensuring that the Montréal Charter of Rights and Responsibilities is respected by municipal employees and elected officials alike.

A complaint form and the 2010 Annual Report are available on the website of the Ombudsman de Montréal.


For further information:

André Bouthillier, APR
514 849-4554
514 895-0127


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