Evaluation Based on Completeness of Vision and Ability to Execute
EDINBURGH, Scotland, Sept. 12, 2012 /CNW/ - Axios Systems, a leading provider of IT Service Management solutions, today announced
it has been positioned as a Niche Player in the "Magic Quadrant for IT
Service Support Management Tools" report published by global industry
analyst firm Gartner, Inc[i].
The Magic Quadrant for IT Service Support Management Tools focuses on
eleven enterprise-class vendors that meet Gartner's criteria, which
include the vendor's ability, demonstrated through customer references
and Gartner client inquiries, to address the needs of enterprise
customers seeking functionality for incident, problem, change,
knowledge, self-service and service-level agreement (SLA)
"Axios Systems is delighted to be included in the 2012 Gartner IT
Service Support Magic Quadrant. We believe this honor results from our
focus on clients and the comprehensive solution we provide," said Tasos
Symeonides, CEO of Axios Systems.
Axios Systems' assyst ITSM solution was evaluated by Gartner for the
Magic Quadrant report. Designed for SaaS and on-premise, assyst brings
to market the latest in real-time dashboard technology, social IT
management, mobility, reporting, resourcing and forecasting - offering
a series of solutions and templates that enable an immediate return in
the form of customer satisfaction and cost reduction. assyst also
provides integrated functionality to support ITAM governance and
standardization within a single, rapidly deployable, application.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its
research publications, and does not advise technology users to select
only those vendors with the highest ratings. Gartner research
publications consist of the opinions of Gartner's research organization
and should not be construed as statements of fact. Gartner disclaims
all warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a particular
For more information on Gartner, or if you are a Gartner client and
would like to access the report, please visit http://www.gartner.com/.
About Axios Systems
Since 1988, Axios Systems has been committed to innovation by providing
rapid deployment of IT Service Management (ITSM) solutions. With 20
offices globally and over 1,000 successful customer deployments, Axios
is a worldwide leader in ITSM.
Axios's enterprise ITSM software, assyst, is purpose-built, designed to
transform IT departments from technology-focused cost centers into
profitable business-focused customer service teams. assyst adds
tangible value to each client's organization by leveraging the ITIL® v3
framework to help solve their business challenges.
Axios is headquartered in the UK, with offices across Europe, the
Americas, Middle East and Asia Pacific. For more information about
Axios Systems, please visit http://www.axiossystems.com.
i. Gartner "Magic Quadrant for IT Service Support Management Tools" by
Jeffrey M. Brooks and Jared Greene, 20 August 2012.
SOURCE: Axios Systems plc
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