Partnership ensures customers of all abilities receive exceptional care
TORONTO, Nov. 22, 2012 /CNW/ - NAPA AUTOPRO (www.napaautopro.com) and MV-1 Canada (www.mv1canada.com) are teaming up to meet the specific needs of wheelchair users and the
people who transport them.
MV-1 Canada is the exclusive Canadian distributor of the MV-1, the first
factory-built mobility vehicle engineered from the ground up for
wheelchair accessibility. The MV-1 provides an affordable, accessible
vehicle to fleets, municipalities and individuals with physical
disabilities and their families.
NAPA AUTOPRO has been providing excellent vehicle servicing and
maintenance care to millions of Canadians for over 29 years. With this
agreement, NAPA AUTOPRO will now provide MV-1 warranty service and
maintenance to MV-1 customers with the trust and quality care it is
Typically new vehicle companies associate with a national car dealership
to handle sales, distribution and servicing. MV-1 Canada has approached
this model differently, separating sales from maintenance and warranty
"This innovative arrangement between NAPA AUTOPRO and MV-1 Canada
changes how the MV-1 will be serviced in Canada" says John Walsh, CEO
of VPG, Vehicle Production Group, (www.vpgautos.com), the United States manufacturer of the MV-1. "I am very excited and
proud of Canada's unique approach".
By uniting with NAPA AUTOPRO, MV-1 customers will receive first class maintenance & repair at
convenient locations all across Canada. "NAPA is very excited to have
selected locations certified to provide warranty service, parts and
maintenance for the MV-1 in Canada" says Chris Thorne, NAPA AUTOPRO
National Director. The MV-1 is a great vehicle that is really improving
the quality of life for people with disabilities and those who care for
NAPA AUTOPRO has recently been awarded "Highest Overall Customer
Satisfaction Among Service Provider Brands, Two Years in a Row" in the
proprietary J.D. Power and Associates 2011-2012 Canadian Customer
Commitment StudiesSM 1.
MV1- Canada is focused on service and puts the specific needs of their
customers first by ensuring individuals, taxi and transit organizations
purchasing the MV-1 receive a high quality, honest and consistent
About the MV-1
The MV-1 is the first factory-built mobility vehicle designed from the
ramp up to provide accessible transportation to fleets, municipalities
and individuals with physical challenges.
The MV-1 features a unique deployable access ramp, a spacious entryway,
and a large interior that accommodates a wheelchair and six passengers
comfortably. The MV-1 has a Compressed Natural Gas (CNG) powertrain
option to reduce operating expenses and carbon emissions and is the
ONLY accessible vehicle that comes with a bumper-to-bumper warranty.
MV-1 Canada was involved in the conception and design of the MV-1 and is
proud to be the exclusive Canadian distributor of this extraordinary
About NAPA AUTOPRO
For more than 29 years, millions of Canadians have trusted NAPA AUTOPRO
for their vehicle's service and maintenance care. NAPA AUTOPRO has over
600 locally owned and operated facilities and consistently ranks among
Canada's top service centers by JD Power. NAPA AUTOPRO technicians and
professional advisors have the training and expertise that has built
NAPA's reputation for trust and quality service.
1 Multi-year Disclaimer: Napa Autopro received the highest numerical
score among service providers in the proprietary J.D. Power and
Associates 2011-2012 Canadian Customer Commitment StudiesSM. 2012 study based on responses from 18,090 consumers measuring 26
providers and measures opinions of owners of 4-12 year old vehicles who
had their vehicle serviced at the dealership or after-market
facilities. Proprietary study results are based on experiences and
perceptions of consumers surveyed January-February and June-July 2012.
Your experiences may vary. Visit jdpower.com
Image with caption: "The MV-1 is the first factory-built accessible vehicle ideal for fleet operations, municipal paratransit and individuals with physical challenges. The MV-1 is the only accessible vehicle with a three year bumper to bumper warranty and emergency road side accessible service. (CNW Group/MV-1 Canada)". Image available at: http://photos.newswire.ca/images/download/20121122_C2275_PHOTO_EN_21014.jpg
Image with caption: "MV1 Canada Logo (CNW Group/MV-1 Canada)". Image available at: http://photos.newswire.ca/images/download/20121122_C2275_PHOTO_EN_21015.jpg
Image with caption: "NAPA logo (CNW Group/MV-1 Canada)". Image available at: http://photos.newswire.ca/images/download/20121122_C2275_PHOTO_EN_21037.jpg
SOURCE: MV-1 Canada
For further information:
Peter Grande, 905 738 3800,
Chris Thorne, 514-256-5031 ext. 7250