York Central Hospital Selects Sodexho to Provide Integrated Facilities Management - Partnership Creates Canada's Flagship IFM

    RICHMOND HILL, ON, June 21 /CNW/ - York Central Hospital (YCH) is
partnering with Sodexho, the leading provider of food and facilities
management services, to implement an Integrated Facilities Management (IFM)
solution. This partnership will create the most comprehensive IFM
implementation at any hospital in Canada encompassing everything from
environmental services, to patient and retail food services, plant operations
and maintenance, patient and materials transfer to security.
    With a vision to be 'first in class', YCH is looking to provide an
unparalleled level of care to the patients it serves. This includes creating a
culture that better supports the delivery of expert and compassionate care to
set YCH apart as the hospital of choice for patients and referring physicians.
Sodexho's comprehensive IFM offering, combined with advanced systems and vast
experience in the health care industry, will assist YCH in achieving their
goals to increase patient and employee satisfaction. The unique At Your
Request - Room Service Dining(R) program for instance will afford patients the
freedom to order the meals they want, when they want - in the same way you
would at a hotel.
    "We look forward to the exciting new services and facilities that will be
made possible through our partnership with Sodexho, and to increased patient,
staff and physician satisfaction," says Bruce Harber, President and CEO of
York Central Hospital.
    "Through this the largest Integrated Facilities Management partnership in
Canada, Sodexho will endeavour to make a difference in the daily lives of
those we serve at York Central Hospital - be it patients, visitors, employees
and physicians alike," says Stephen Simms, Vice President Healthcare for
Sodexho Canada. "We are proud to partner with YCH at this exciting time as
they prepare for the future to serve the residents of York Region."
    Plans include changing the face of YCH's food and cafe facilities, which
are set to undergo a major transformation over the coming months. Sodexho will
make significant investments to create a more welcoming and appealing space
for both patients and visitors. This will include increased seating, a food
marketplace featuring expanded choices along with more healthy alternatives,
Vending Services for after hours convenience, and popular national brands
including Tim Horton's, Starbucks and Booster Juice.
    York Central Hospital is a large, full-service community hospital with
over 65,000 visits annually to its Emergency Department, serving a population
of over 400,000 in Southwest York Region and beyond. Located in one of
Canada's fastest growing communities, the hospital is on a Capacity Building
Journey that focuses on using the best available practices, the newest
technologies and innovative models of service to provide superior patient
care. Currently, the hospital is making significant progress on Phase 1 of its
major expansion and renovation project, and keenly awaiting government
approval to proceed with the detailed planning of Phase 2 of its
redevelopment. (www.yorkcentral.on.ca)
    "York Central Hospital's vision is to create a new kind of community
hospital - one which improves community health through a holistic approach to
wellness and disease management by meeting the diverse needs of the people we
serve. Our partnership with Sodexho will help us to achieve that vision," says

    Sodexho is the leading provider of food and facilities management
services in North America. Sodexho serves more than 10 million consumers daily
in business and industry, health care, university and college campuses, and
remote sites. With Canadian Headquarters located in Burlington, Ontario, the
Company has over 130,000 employees at more than 6,000 locations in North
America. Sodexho Canada is committed to the development of Canada's Aboriginal
communities and twice been awarded the Gold level certification for the
Progressive Aboriginal Relations program (PAR). The Company has established
the Sodexho Foundation in Canada, dedicated to the fight against hunger which
impacts over 5 million people across the country. (www.sodexho.ca)

    Fast Facts about the York Central Hospital/Sodexho Partnership:

    -   YCH/Sodexho Agreement is cost neutral to the Hospital
    -   Sodexho to manage $14 million in salaries and expenses
    -   Includes investments by Sodexho in capital, technology, and training
        investments - e.g. Bed Tracker, At Your Request Room Service, Service
        Response Centre
    -   Will achieve operational efficiencies through improved patient
    -   Will generate additional revenues through new retail food offering -
        e.g. Tim Horton's, Starbucks, Booster Juice
    -   Will involve 229 employees from the Food, Patient Transport,
        Logistics, Facilities, Environmental, and Security areas of the

For further information:

For further information: Media Contacts: Melina Cormier, Director,
Public Affairs, York Central Hospital, Tel. (905) 883-1212 ext. 7492,
mcormier@yorkcentral.on.ca; Jon Kristjanson, CFE, Vice President, Marketing
and Communications, Sodexho Canada, (905) 632-8592 ext.250,

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