Company tailors enterprise managed print services for mid-sized
TORONTO, April 22 /CNW/ - Xerox Corporation (NYSE: XRX) today announced
Xerox Print Services, a set of services and tools that help small and
mid-sized businesses (SMBs) better manage their printing infrastructure and
reduce costs. Delivered through the company's network of channel partners,
Xerox Print Services is based on the company's industry-leading enterprise
managed print services that Xerox provides directly to corporations like
Procter & Gamble, KeyCorp and Dillard's, Inc.
Xerox Print Services is part of the company's channel managed print
services portfolio - which offers a common technology platform and global
support infrastructure that is customized by geography to meet specific
channel and delivery requirements. Xerox Print Services is currently available
in Western Europe only; North America and other countries will offer their own
versions in the third quarter of this year.
"Just like major corporations, small and medium-sized businesses are
looking for ways to cut costs - and we are equipping our channel partners with
the technology and knowledge to make that possible," said Stephen Cronin,
president, Xerox Global Services. "To simplify for our customers how to better
manage their printing, we're taking a brand-agnostic approach to the value we
provide to SMBs. Regardless of the type of document device or brand, Xerox
Print Services can help lower print and copy costs, reduce IT support and
increase office productivity."
Xerox Print Services give partners the flexibility to build their own
branded capability while taking advantage of the training, services, supplies,
software and technology support provided worldwide through Xerox.
For example, partners will undergo a comprehensive accreditation course
covering areas key to a managed print services deployment, such as assessment,
design, implementation and management. Partners will receive detailed reports
on equipment and network usage patterns and have access to third-party
supplies and break-fix support for competitive equipment at favorable terms
negotiated by Xerox.
"Leveraging the management infrastructure that Xerox has invested in for
several years and making it available to medium-sized companies should
significantly increase the consideration rate for this offering," said Michael
Orasin, research manager for Hardcopy Document Software & Services, IDC. The
firm predicts the managed print services market to be a $21.2 billion
worldwide opportunity in 2011.
In 2008, Xerox was positioned by Gartner, Inc., in the Leaders Quadrant
in both the "Magic Quadrant for Managed Print Services Worldwide(1)" and
"Magic Quadrant for MFPs and Printers(2)" reports. The Magic Quadrants offer
visual snapshots of a market's direction and maturity as well as key market
participants - vendors which Gartner evaluates on completeness of vision and
ability to execute.
Xerox Print Services feature an all-inclusive approach, in which
customers pay only for the software and services used.
For more information on Xerox Print Services visit www.xerox.com/xcps.
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(1)Gartner "Magic Quadrants for Managed Print Services Worldwide" by K.
Weilerstein, et al. Sept. 25, 2008.
(2)Gartner "Magic Quadrant for MFPs and Printers" by Don Dixon, et al.
Dec. 9, 2008.
The Gartner Magic Quadrants are copyrighted 2008 by Gartner, Inc., and
are reused with permission. The Magic Quadrant is a graphical representation
of a marketplace at and for a specific time period. It depicts Gartner's
analysis of how certain vendors measure against criteria for that marketplace,
as defined by Gartner. Gartner does not endorse any vendor, product or service
depicted in the Magic Quadrant, and does not advise technology users to select
only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is
intended solely as a research tool, and is not meant to be a specific guide to
action. Gartner disclaims all warranties, express or implied, with respect to
this research, including any warranties of merchantability or fitness for a
For further information:
For further information: Media Contacts: Bill McKee, Xerox Canada, (585)
423-4476, email@example.com; Tina Quelch, Calador Communications, (416)