TORONTO, March 18 /CNW/ - North Americans were happier at work this past
year than they've been in more than half a decade.
Employees across the continent feel they have greater control over their
future, more support in carrying out their tasks and a better compensation
Over 31,000 employees participated in a survey conducted since 2002 by
The Beacon Group. They were evaluated on 12 key workplace issues, including
sense of belonging, teamwork, communication, leadership and compensation.
60% of employees said they were satisfied with their workplace in 2007 up
from 54% in 2002.
"Workplace satisfaction is becoming an important issue with management at
many companies" said Shannon Couch, Vice-President of Product Planning &
Development at The Beacon Group. "As retirements soar, companies are
understanding that satisfaction equals retention of talent, and that has a
direct impact on the bottom line".
2007 also marked a year when North American workers felt they had more
control over their careers than ever before. 61% of respondents said they were
able to shape their future at work up from 54% in 2002.
Workplace support satisfaction in the form of leadership, training,
feedback and recognition also increased steadily with an 11% increase in
satisfied respondents up from 50% in 2002 to 61% in 2007.
"Employers are realizing the importance of developing their leaders,
providing feedback and most of all recognition in the workplace" said
Basic workplace satisfaction also improved significantly in 2007 with 64%
of employees saying they were satisfied with teamwork, collaboration and
communication, up from 59% in 2002.
Even compensation and career development improved considerably in
workplaces across the continent. 56% of employees were satisfied with their
compensation and career development at their companies in 2007 compared to 49%
"Overall workplace trends are looking healthy," said Shannon Couch. "But
there's no guarantee things will stay where they are with looming financial
pressures and increased retirement".
The Beacon Group is an authority and global pioneer in the field of
organizational development. Hundreds of companies across various industries
have used the firm's assessment products and advising services to leverage
their investment in Human Capital. Clients including Mercedes-Benz,
McDonald's, Scotiabank, Air Miles, CTV Globemedia and Manulife Financial have
used The Beacon Group's services to grow their thriving businesses. For more
information visit www.thebeacongroup.ca
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