Working Quebecers give employers "B" and "C" grades in year-end performance review: RBC study

    Survey notes few "A"s as many Canadians happy about their jobs

    MONTREAL, Dec. 20 /CNW/ - Working Quebecers gave their employers a
passing grade in a year-end performance review that netted out five times as
many B's and C's than it did A's. This is according to a new workplace study
from RBC which shows that while Quebecers are just as satisfied with their
jobs as they were in 1998, the percentage that are "very satisfied" has
dropped substantially.
    The RBC Survey, conducted by Ipsos Reid and titled The Competition for
Canadian Talent, shows when it comes to grading their employers overall as a
place to work, Quebecers are stingy with the marks, with only 14 per cent
handing out an "A" grade. Forty-four per cent handed out "B" grades while 31
per cent think their employers are simply average "C"s. Fewer than one in ten
(8 per cent) think their workplaces are worthy of no more than a "D" overall,
while three per cent offered up a failing grade.
    "A report card full of Bs and Cs generally indicates a need for
improvement and this one isn't any different," said Christianne Paris, RBC's
vice-president, Recruitment and Learning. "Employers committed to being
successful are going to have to work harder and do better to attract and
retain valued employees in the current competitive landscape."
    According to the survey, almost nine in ten (86 per cent) Quebecers are
satisfied with their jobs, but only one-third (33 per cent) say they are very
satisfied. This is a significant change from 1998 when RBC last checked the
pulse of the workplace and over half (55 per cent) the working population said
they were very satisfied with their jobs.

                            2007                 33
                            1998                 55
                            1997                 41

    Those workers who tend to be most satisfied with their jobs are older
workers, those in senior management and those earning more than $40,000 a
    A good number of Quebecers are less than happy about their jobs. Only
half (48 per cent) of the survey respondents find their work to be challenging
and interesting, with 14 per cent going so far as to say they find their jobs
extremely boring. Just under half (46 per cent) feel it is getting
increasingly difficult to make ends meet and 40 per cent consider their jobs
as just a way to make money rather than a career. Significantly more Quebecers
(40 per cent) simply think there are a lot of good jobs, but no great jobs out
there than those from any other province while 31 per cent describe themselves
as being in a dead-end job.
    Three-quarters (75 per cent) of Quebec's working population say it's
important to work for an employer whose values are in line with their own,
demonstrating that how a company conducts its business also plays a huge role
in how people feel about their work and their employer. Also noteworthy is
that almost all (91 per cent) agree it is important to love and value the type
of work they do and more than half (56 per cent) agree they need to be
constantly challenged.
    When it comes to personal relationships with their employers, 67 per cent
agree they respect their employer, but less than half (45 per cent) trust
their employers or have a strong sense of loyalty (47 per cent) to them. In
fact, if offered a comparable job with more pay somewhere else, only
27 per cent would stay where they are. One in five (20 per cent) working
Quebecers thinks the atmosphere at their workplace is depressing and one in
ten (12 per cent) is concerned about losing their job.
    "The competition for good employees is already fierce and it will
continue to be even more so in the coming years as the baby boomers get closer
to retirement age," noted Paris. "Creating inclusive working environments
where people of all generations want to work and feel good about their jobs
and their workplace is paramount to keeping this country's economy moving
ahead at full-steam."
    These are some of the findings of an RBC poll conducted by Ipsos Reid
between November 5 and November 15, 2007. The online survey is based on a
randomly selected representative sample of 2052 Canadian full and part-time
workers, with 423 of those in Quebec. With a representative sample of this
size, the results are considered accurate to within +/-4.8 percentage points,
19 times out of 20, of what they would have been had the entire adult Canadian
population been polled. These data were statistically weighted to ensure the
sample's regional and age composition reflects that of the actual employed
Canadian population according to the 2006 Census data.

For further information:

For further information: Media Contact: Raymond Chouinard, (514)

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