Window installer faces three days in jail

    CAMBRIDGE, ON, Jan. 26 /CNW/ -


    Glen Santos, operator of Homeprintz Solutions in Cambridge faces three
days in jail for engaging in unfair business practices under Ontario's
consumer protection laws. He was also fined a total of $3,000 for failing to
refund a consumer's money and for providing an incomplete contract.
    The Ministry of Small Business and Consumer Services' Consumer Protection
Branch began investigating Mr. Santos after receiving a complaint from a
consumer who lost $1,500 after contracting Homeprintz to replace twelve
windows in the consumer's new home.
    Mr. Santos failed to do the promised work and did not refund the deposit
despite promising to do so. Moreover, the Homeprintz contract did not contain
the basic information required under Ontario's Consumer Protection Act.
    Mr. Santos' jail sentence is to be followed by two years of probation
with a condition that he pays $1,670 in restitution to the consumer.
    The Consumer Protection Act imposes fines of up to $250,000 for
corporations and $50,000 for individuals convicted of infractions. It also
provides for jail terms of up to two years less a day on each offence. The act
empowers courts to order offenders to pay compensation or make restitution to

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For further information: Sue Carroll, Communications, (416) 326-7408

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Ontario Ministry of Consumer Services

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