Western Forest Products Improves Productivity and Saves Money with Xerox DocuShare Accounts Payable Solution

    BC company sees immediate results from new technology investment

    VANCOUVER, Aug. 27 /CNW/ - British Columbia's largest coastal woodland
operator and lumber producer is reaping big savings following a complete
overhaul of its accounts payable process. Western Forest Products, an
integrated Canadian forest products company, chose Xerox Canada and its
partner CDIT Inc. to streamline its operations using Xerox's DocuShare(R) CPX
and CDIT's accounts payable solution.
    Western Forest Products estimates the new system is already saving the
company close to $20,000 per month in hard costs, has improved turnaround
times, and reduced errors. Accounts payable has moved from a highly manual
process to a simple three step process. What used to take a week to process,
now can take less than one day.
    Western Forest expects a complete return on its investment within 15
months, but the company is also benefiting in other ways. Vendors can call and
find out the status of an invoice instantly. Courier costs have been slashed.
The company has eliminated late payments penalties and is now better able to
take advantage of early-payment discounts.
    Most importantly, less staff time is being wasted. "Under the old system
many of our managers were spending around 10 per cent of their time sorting
out invoices," said David Byng, Chief Information Officer at Western Forest.
"Now, that time has been reduced dramatically."
    Before implementing the new system, Western's accounts payable process
was labour-intensive and awash in paper. Every day, more than 700 invoices
were received at their head office in Duncan, British Columbia and over 20
remote offices and sites across coastal British Columbia from thousands of
different suppliers.
    Hardcopy invoices often had to be copied and mailed between remote site
offices for review and approval and then copied and mailed again to the head
office for final entry and payment. This manual, time consuming, process was
subject to coding and approval errors and long payment cycles for the
organization, often resulting in missed discounts and late payment fees.
    "The forestry industry is fiercely competitive and we wanted to make our
operations more efficient," said Byng. "The accounts payable department was a
logical place to start."
    Now, hardcopy invoices received at the Western Forest's head office are
batch scanned into the Kofax Capture system, and automatically matched against
financial records by CDIT's solution, AP-FLO. Invoices received at remote
sites are scanned using existing Xerox multifunction devices and then
automatically imported, along with invoices received via fax and e-mail. All
invoices are then routed through a series of automated queues for document
classification, data extraction and approval, eliminating the need for manual
data-entry. And because completed invoices are tracked and stored in
DocuShare, a full audit trail is available, as is extensive reporting.

    About Western Forest Products

    Western Forest Products Inc. is an integrated Canadian forest products
company and the largest coastal British Columbia woodland operator and lumber
producer with an annual available harvest of approximately 7.5 million cubic
metres of timber and lumber capacity in excess of 1.5 billion board feet from
eight sawmills and four remanufacturing plants. Substantially all of Western's
operations, employees and corporate facilities are located in the coastal
region of British Columbia while its products are sold in over 20 countries
worldwide. For more information visit www.westernforest.com

    About CDIT Inc.

    CDIT Inc., Canada's leading Enterprise Content Management
Consultant/Integrator, is focused on accelerating the capture, transformation,
delivery and exchange of critical information. CDIT is a Xerox Solution
Partner offering key industry expertise and services to support the
integration of technologies into unique business and technology environments.
CDIT's clients span across a range of public and private sector industries
with a common goal of improving process efficiency. For more information visit

    About Xerox

    Xerox Corporation is the world's leading document management, technology
and services enterprise, providing the industry's broadest portfolio of colour
and black-and-white document processing systems and related supplies, as well
as document management consulting and outsourcing services.

    About Xerox DocuShare

    Xerox DocuShare is an enterprise content management platform developed by
Xerox Corporation. DocuShare's capabilities range from basic content services
to more robust business process automation and paper-to-digital solutions.
Xerox DocuShare also offers a number of partner solutions for vertical and
cross industry business processes. For more information visit
http://www.docushare.com or call 1-800-735-7749.

    Xerox(R)and the sphere of connectivity design are trademarks of Xerox
    Corporation in the United States and/or other countries.

For further information:

For further information: Media Contacts: Bill McKee, Xerox Canada, (585)
423-4476, bill.mckee@xerox.com; Tina Quelch, Calador Communications, (416)
925-6034, tina@calador.ca; Note: For more information on Xerox, visit
http://www.xerox.com or http://www.xerox.com/news; For open commentary,
industry perspectives and views from events visit
http://twitter.com/xeroxcorp, http://twitter.com/xeroxevents,
http://www.xerox.com/blogs or http://www.xerox.com/podcasts

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