BOSTON, August 6 /CNW/ - The success of Web 2.0 services based on
user-generated content has companies sitting up. At the same time, however,
there is wide-spread apprehension regarding the degree to which the use of Web
2.0 principles can be applied to enterprise information management.
"I run into a fair number of people who are skeptical about the actual
business value of Web 2.0. Sure, they usually agree it's a terrific new
movement. But can you build and grow a real business with these ideas? ....
There's a whole aspect of Web 2.0 that can drive genuine business value and
significant competitive advantage. The whole point of Enterprise Web 2.0 is to
put best practices for creating Web experiences into the hands of business
people, Web designers, and users so that we make the most of the systems,
users, and information that we have." - Dion Hinchcliffe, 'Creating Real
Business Value with Web 2.0'
Hyperwave, a leading provider of Collaborative Information Management
(CIM) solutions, has commissioned a review of the opportunities and limits of
Web 2.0 for companies. The whitepaper "Collaborative Information Management -
the Best of Web 2.0 for the Enterprise" by Frank Kappe, Professor of
Innovative Media Technologies at University of Graz, is now available for
download. Please visit http://www.hyperwave.com/e/downloads/whitepapers to
obtain a copy of this report.
Workers need flexibility, companies need control
Traditional Enterprise Content Management (ECM) systems are focused on
documents - especially documents in the end-phase of their lifecycle. The
processes surrounding the creation and modification of documents are, by
contrast, not intrinsic to ECM systems, as they often require multi-user
collaboration on a single document. The approach of focusing on document
management cannot support a dynamic collaboration between employees and even
impedes the publication of unstructured knowledge and information. For this
reason, many currently installed ECM systems have failed to gain wide-spread
acceptance, as they are incapable of adequately performing their main task of
consolidating and supplying company information.
Web 2.0 technologies provide a significant opportunity to improve
flexibility in enterprise information management. However, it is not possible
to employ the Web 2.0 concept for company information systems without
modification, as these require a significantly greater degree of control over
the published information and over access authorization (e.g. to protect
intellectual property or for legal reasons).
The Best of Web 2.0 for the Enterprise - Hyperwave Collaborative
When designing the Collaborative Information Management (CIM) platform,
Hyperwave anticipated the success of Web 2.0 and integrated its most important
principles into the fundamental structure. To achieve currency of content -
one of the key Web 2.0 features - Hyperwave used various real-time
collaboration tools (chat, instant messaging, voice and video conferencing
over IP, etc.) and an optimized publication process.
Unlike many ECM systems, the CIM platform supports every phase in the
document lifecycle, from creation and approval through to later-modification
and deletion. Here the particular focus is on simply and quickly publishing
documents. A workflow function significantly increases the speed with which
content is generated and distributed, without compromising security. Published
information can be found within a matter of seconds via the Web interface or
using a full-text search. An integrated version management ensures that users
receive the latest versions and that employees always use the same document.
Document access is managed using a reliable role-based access control (RBAC)
function. Companies can thus achieve an ideal balance between an uncomplicated
and rapid information supply, and content and authorization control using a
Hyperwave((TM)) is a 10-year old company and a leading provider of
Collaborative Information Management (CIM) software. The Company's solutions
manage information for all types of business, compliance and industry
requirements in some of the world's largest companies, government agencies and
professional service firms. Hyperwave supports over 300 customers worldwide
and hundreds of thousands of users in a variety of languages. For more
information about Hyperwave, visit http://www.hyperwave.com.
For further information:
For further information: Hyperwave Information Management, Inc. Greg St.
Angelo, +1 978-392-4200 Fax: +1 978-392-8849 firstname.lastname@example.org