Vacation Time Share Operation Charged Under Consumer Protection Act

    Fun For Life Club International Faces Charges In Brampton and St.

    QUEEN'S PARK, ON, Oct. 31 /CNW/ - A vacation company based in Brampton
has been charged with multiple violations of time share agreements and
business practices under Ontario's Consumer Protection Act.
    FFL Vacations Ltd., operating as Fun For Life Club International, faces a
total of 55 charges related to unfair business practices and violations of
Time Share Agreement regulations. Cecil Hendrix, a company official with FFL,
has been charged individually with 55 identical counts.
    The charges were filed in a Brampton court on Friday October 26. Another
six charges were filed separately against FFL and Hendrix in a St. Catharines
court on the same day.
    The charges result from an investigation into numerous consumer
complaints to Ontario's Consumer Protection Branch since January 1, 2007.
Customers of Fun For Life allege they were given false and misleading
statements during sales presentations, and that certain services and
facilities were not delivered as promised in their agreements.
    The complainants also allege they could not cancel contracts during the
10-day "cooling-off" period that is mandatory under the Consumer Protection
    On each count, an Ontario provincial offences court may levy fines in the
amount of $250,000.00 for a corporation and $50,000.00 for an individual. An
individual may also be subject to jail time of two years less a day on each
count. The court can also order offenders to pay compensation or make
restitution to aggrieved consumers.

    Disponible en français

    Document d'information


    The Consumer Protection Branch of Ontario's Ministry of Government
Services investigates unfair business practices and often brings charges
against suspect businesses throughout the province.
    Operating with authority created under the Consumer Protection Act 2002,
the branch has made significant contributions to over 760 successful
convictions within the last four years. These convictions, sought through
Ontario's provincial offences courts, are pursued according to several guiding
principles that form the basis of all branch investigations:

    -   marketplace fairness;
    -   reliable disclosure;
    -   fair value to consumers; and
    -   a regulatory environment that is responsive to the needs of
        businesses and consumers.

    Engaging in unfair business practices is prohibited in Ontario. The
Consumer Protection Act contains 92 separate sections under its regulations
covering issues relevant to consumer agreements, including, but not limited

    -   disclosures in various types of agreements;
    -   cancellation rights;
    -   timelines for receiving and issuing refunds;
    -   monetary threshold for agreements;
    -   calculation of annual percentage rates inside credit agreements; and
    -   public record/disclosure of information.

    The Consumer Protection Branch posts information regarding
consumer-related charges and convictions online at The Consumer Beware List, also posted
online, is a public record database containing a comprehensive collection of
operators and businesses in Ontario who are known to employ unfair business
    Anyone with knowledge of or information about the use of unfair business
practices in Ontario should call the Consumer Protection Services Bureau
toll-free at 1-800-889-9768.

    Disponible en français


For further information:

For further information: Ciaran Ganley, Communications Branch, (416)

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