USCI Chooses Open Text for Accounts Payable Integration with Oracle(R) E-Business Suite

    Solutions Will Save Time and Money, Eliminate Paper-based Processes and
    Add Value to USCI's Investment In Oracle Solutions

    Web Services Bridge the Gap Between Structured and Unstructured Content

    CHICAGO, Jan. 9 /CNW/ - Getting more control over thousands of invoices
can save money for any company, but Utility Service Company, Inc (USCI) has
found a way to deliver far more benefits in cost savings and efficiencies with
a software solution from Open Text(TM) (NASDAQ:   OTEX, TSX: OTC), a global
leader in enterprise content management (ECM).
    USCI selected Open Text's Livelink ECM - Accounts Payable solution to add
ECM capabilities to its Oracle E-Business Suite implementation. The solution
will eliminate paper processes and manual data entry to improve accounts
payable efficiency and reduce costs. But USCI's solution will also help the
company provide more complete views of customer or project information across
systems and help the company manage business and compliance rules.
    Based near Atlanta, Georgia, USCI is a leading provider of services that
help cities, counties and other government organizations purchase and manage
water tanks. USCI maintains thousands of elevated tanks under full-service
maintenance contracts throughout the U.S. and also provides a full-range of
integrated water tank services, including sales and leasing of new tanks,
cellular antenna site marketing and management, and communication site
    USCI chose the Oracle E-Business Suite for its core ERP solution to drive
centralization of its accounts payable processes. To go with its new Oracle
solution, the company began looking at ECM solutions to help manage a
fast-growing volume of documents from accounts payable, which had become
increasingly difficult to manage with the company's rapid growth. At the top
of USCI's shopping list was a solution that could eliminate paper, manage
documents efficiently online, and work seamlessly with the company's new
Oracle E-Business Suite implementation.
    USCI chose Open Text's solution because of its ability to manage all
accounts payable documents and document processes, plus archiving and storage.
 A major driver for USCI's decision was that Open Text's solution utilizes Web
services to manage and provide access to content in multiple systems, allowing
USCI to connect structured content in Oracle to related unstructured content,
such as email and other information, stored in other systems. This allows USCI
staff to view content in the context of a specific customer account or
project, regardless of the system where the content is stored. It also helps
USCI manage business and compliance rules for content consistently across
    "The Oracle E-Business Suite has been a powerful solution to help us
reduce costs and increase productivity," said David Al-Khazraji, IT Director
at USCI. "But to help us get a handle on documents, in particular the 40,000+
invoices we have to process every year, we needed an ECM solution that could
tie in tightly with Oracle. Open Text offered all the expertise and
capabilities we needed, with the added plus of a Web services-based solution
that will allow us to provide a unique 360-degree view of each customer. This
means managers working with a customer have access to all relevant
information, without having to log in to different systems. This saves time
and improves productivity, while helping staff make the best decisions with
all the information at hand."
    "USCI is a clear example of how companies can take a strategic approach
to a difficult challenge like accounts payable and not only improve the way
they handle invoices, but also deliver broader benefits that can improve their
business and their bottomline," said Ron Vangell, Vice President and General
Manager of Open Text's Oracle Solutions Group.
    Longer term, according to USCI's Al-Khazraji, the company will look for
ways to extend its Open Text solution. One area of interest involves contract
governance: Ensuring that USCI consultants are staying within the scope of
work defined by contracts, and that the company's project teams are managing
milestones and change orders properly to avoid penalties and delays. "Managing
contract details is critical. We think Open Text's solution working with
Oracle's can help us manage these details more efficiently, so that we can
reduce these risks and, more importantly, improve services to customers," said
    For more information on Open Text's Livelink ECM - Accounts Payable for
Oracle E-Business Suite, go to:

    Open Text is Certified Partner in the Oracle PartnerNetwork.

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Livelink and our other products by
customers, and future performance of Open Text Corporation. Forward-looking
statements may also include, without limitation, any statement relating to
future events, conditions or circumstances. Forward-looking statements in this
release are not promises or guarantees and are subject to certain risks and
uncertainties, and actual results may differ materially. The risks and
uncertainties that may affect forward-looking statements include, among
others, the failure to develop new products, risks involved in fluctuations in
currency exchange rates, delays in purchasing decisions of customers, the
completion and integration of acquisitions, the possibility of technical,
logistical or planning issues in connection with deployments, the continuous
commitment of the Company's customers, demand for the Company's products and
other risks detailed from time to time in the Company's filings with the
Securities and Exchange Commission (SEC), including the Form 10-K for the year
ended June 30, 2007. You should not place undue reliance upon any such
forward-looking statements, which are based on management's beliefs and
opinions at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2008 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
are trademarks or registered trademarks of Open Text Corporation in the United
States of America, Canada, the European Union and/or other countries. This
list of trademarks is not exhaustive. Oracle is a registered trademark of
Oracle Corporation and/or its affiliates.  Other trademarks, registered
trademarks, product names, company names, brands and service names mentioned
herein are property of Open Text Corporation or other respective owners.

For further information:

For further information: Richard Maganini, Open Text Corporation, (847)
267-9330 ext.4266,; Brian Edwards, McKenzie Worldwide,
(503) 577-4583,

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