Move Brings Leading Collections and Treatment Optimization Solutions to
TORONTO and AUSTIN, Texas, April 10 /CNW/ -- TransUnion and Austin
Logistics today announced TransUnion will offer Austin Logistics patented
OnQ(TM) and CallTech(TM) Collections Optimization solutions to its commercial
customer base. In this preferred provider agreement, TransUnion will host the
applications as a managed service and make the solutions readily available to
its Canadian customers.
In addition, TransUnion also will integrate both the industry leading
ActionSelect treatment optimization solution and Valeo(TM), the company's
broadly patented inbound call center value routing solution. By combining
TransUnion's credit data with Austin Logistics' call center management
software, collection organizations can better focus their resources on the
accounts most likely to deliver the greatest return.
"To give our customers the ability to make better business decisions with
advanced decisioning, comprehensive data and modeling was the goal of this
joint venture," said TransUnion's Derrick Breau, vice president sales and
marketing. "OnQ and CallTech, market leading solutions, coupled with the depth
of TransUnion's data and modeling capabilities, will help our customers
achieve greater efficiencies and bottom line improvements."
This move is the first deliverable in a strategic partnership between the
two companies to help Canadian companies positively affect profitability by
reducing both collection and treatment costs as well as charge-offs and risk
throughout the credit lifecycle.
"Allying with TransUnion, one of Canada's most trusted credit information
companies is a cornerstone in our market entry into Canada," said Lee E.
Martin, Canada General Manager, at Austin Logistics. "The services they
provide and the solutions we offer are a great combination to help customers
in Canada get the most benefit from their technology spend around collections
For information about the new offerings from TransUnion go to
http://www.TransUnion.ca . For information about Austin Logistics' upcoming
annual Impact conference, "Customer Level Decisioning to Maximize
Profitability Across Risk, Marketing and Collections," visit
TransUnion is a global leader in credit and information management. The
company creates advantages for millions of people around the world by
gathering, analyzing and delivering information -- all while protecting
individual security and privacy. For businesses, TransUnion helps improve
efficiency, manage risk, reduce costs and increase revenue by delivering vast,
current data, analytics and decisioning. For consumers, TransUnion provides
the tools, resources and education to help manage their credit health and
achieve their financial goals. Through these and other efforts, TransUnion is
working to build stronger economies worldwide. Founded in 1968 and
headquartered in Chicago, TransUnion employs more than 4,000 employees in more
than 30 countries on six continents.
In Canada, TransUnion is a leading provider of credit management
solutions, including credit reports, credit scores and fraud services. The
company's offerings are tailored to meet both the decisioning demands of
Canadian businesses and the credit management needs of Canadian consumers.
Local service and support is provided in the greater metropolitan areas of:
Calgary, Charlottetown, Dartmouth, Edmonton, Moncton, Montreal, Rimouski,
Saskatoon, St. John's, Toronto, Vancouver and Quebec City. Visit
http://www.transunion.ca for more details.
About Austin Logistics
Austin Logistics is a leading provider of next-generation predictive
analytic and business intelligence software solutions that anticipate customer
value and behavior to drive more profit from every customer interaction. Since
1992, the company's innovative solutions have helped many of the world's
largest financial services, telecommunication, and retail companies to make
proactive, profit-focused decisions that optimize actions in collections, risk
and fraud, marketing and customer service. The company's ActionSelect solution
was selected as one of the Top 100 Collection Technology Products for 2006 by
Collection Advisor magazine. For more information,
For further information:
For further information: Joan Osleeb of Austin Logistics,
+1-512-314-2060, or firstname.lastname@example.org , or Clifton M. O'Neal of
TransUnion, +1-312-985-2540, or email@example.com