TORONTO, Dec. 27, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) continues to work around the clock to restore power to
the approximately 25,750 (9 per cent) customers who remain without
power following the ice storm.
Crews are focussing on localized neighbourhoods, buildings,
condominiums, and individual homes still without service. While
significant progress has been made, customers who are still without
power should be prepared for restoration to continue over the next few
Toronto Hydro, now with support from Hydro Ottawa, Sault St. Marie PUC,
Enwin, Manitoba Hydro, Horizon Utilities, Sudbury Hydro, Brandt County,
Hydro One, City of Toronto Forestry, as well as several power line
contractors, will continue to work 24 hours a day until all power is
restored. More crews are expected to arrive tomorrow from Chatham and
Public safety is always the utility's priority. Toronto Hydro urges the
public to exercise extreme caution. Please keep a safe distance from
crews working in the area (at least 15 feet) as tree limbs and debris
are falling, and ice as a result of the warmer temperature.
Toronto Hydro continues to closely monitor the weather. If winds pick
up, they could trigger more outages as already stressed branches and
trees fall onto power lines.
Customers concerned that Toronto Hydro is reporting that their
neighbourhood has been restored when their home is still without power
are advised to do the following:
Check to see if your neighbours have power. If they don't, it is likely
that more work is to be done on your street.
If your home is the only house without electricity, check your
electrical panel inside the home to see if the breakers are in the "on"
Check outside to see if the electrical equipment on your home is damaged
or if the service wire is down. If the wire is down, please stay back
and contact a licensed ECRA/ESA electrical contractor.
If you have completed the above and your power is still out, please
report your outage to 416-542-8000.
The City of Toronto is still operating Reception centres, where those in
need can access food, water, warmth and rest. For more information,
please visit Toronto.ca
If you spot a downed wire, please stay back (at least 10 feet) and
report it to Toronto Hydro's operations centre at 416-542-8000. For
more information about household items to have on hand during a lengthy
outage, please visit torontohydro.com/poweroutage
Electrical Safety Authority - esasafe.com
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SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited