Toronto Central LHIN Hospital ERs Seeing More Patients Sooner

Funding Helps to Reduce ER Wait Times

TORONTO, Feb. 9 /CNW/ - Ontario is improving patient care at seven hospitals in the Toronto Central LHIN by helping lower emergency room (ER) wait times.

Through the Pay-for-Results program, the province is ensuring that more patients are admitted or discharged within the provincial wait time targets and helping hospitals reduce the total time patients spend in the ER.

Ontario is providing seven hospitals in the Toronto Central LHIN with $949,300 for treating more patients than last year within provincial targets. At Toronto Central LHIN hospitals 81 per cent of patients are being seen within provincial targets while there has also been a 40 per cent reduction in the total time patients are spending in the ER since April 2008. This funding is in addition to the $1,132,900 that these seven hospitals have received to date for treating more patients within the provincial targets.

Hospital Per cent of Patients Seen
Within Target Wait Times
(November 2010)
The Hospital For Sick Children 85% $4,500
Mount Sinai Hospital 85% $125,800
St. Michael's Hospital 77% $127,100
Sunnybrook Health Sciences Centre 73% $66,100
Toronto East General Hospital 76% $252,600
Toronto General Hospital (University Health Network) 76% $250,500
Toronto Western Hospital (University Health Network) 80% $122,700

Hospitals have been able to achieve these improvements by implementing initiatives such as: 

  • Expanding ER teams with additional nursing staff, bed flow coordinators, Nurse Practitioners and Physician Assistants.
  • Creating rapid assessment zones to expedite assessment and treatment.
  • Working closely with inpatient staff to improve patient transfer processes from ER to inpatient units.
  • Processes that improve bed turn-around times and discharges from inpatient beds for quicker ER patient transfers.

Reducing ER wait times is part of the government's Open Ontario Plan to provide more access to health care services while improving quality and accountability for patients.

"Over the past three years, the Pay-for-Results program, along with other efforts to reduce ER visits and increase people's access to community services, has lowered ER wait times in the Toronto Central LHIN.  The collaborative solutions across hospitals, community services and other sectors are helping people receive emergency care faster and safely return home from hospital sooner."
-- Camille Orridge, CEO, Toronto Central LHIN

"Toronto Central LHIN hospitals are leaders in taking innovative steps to provide timely, high quality emergency care for its patients. The Pay-for-Results program is encouraging new, ground-breaking approaches to improving patient care in the ER."
-- Glen Murray, MPP, Toronto Centre

"Toronto Central LHIN residents are getting in and out of hospital emergency rooms more quickly, thanks to initiatives like Pay for Results. Our hospitals are working hard to bring wait times down and I want to congratulate them for making encouraging progress."
-- Deb Matthews, Minister of Health and Long-Term Care


  • The provincial ER wait times target is four hours for patients with non-complex conditions and eight hours for patients with complex or serious conditions. This represents the total time patients spend in ERs, including time to be seen, treated and discharged or admitted
  • Across the province, 85 per cent of all Ontario patients who visit emergency rooms are being seen within the provincial targets and there has been a 10 per cent reduction in length of stay. 
  • There are 71 emergency rooms participating in the Pay-for-Results program.
  • The redeveloped Health Care Options web site is giving Ontarians a brand new way to access and learn about the many health care options - things like family health teams and nurse practitioner-led clinics - in their communities.

Find out more about the reporting of time spent in hospital ERs.
Learn about the alternatives to a hospital ER.

SOURCE Toronto Central Local Health Integration Network

For further information:

Susana Hsu

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Toronto Central Local Health Integration Network

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