MONTREAL, Oct. 24 /CNW Telbec/ - The Commission des droits de la personne
et des droits de la jeunesse is ready to receive calls from employers and
decision-makers wishing to take advantage of its advisory service relating to
requests for reasonable accommodation that they might receive.
    "The Commission has extensive experience in the field of reasonable
accommodation, since it already responds to requests for information from the
general public and organizes numerous training sessions each year," said the
Commission's president, Gaétan Cousineau, who is delighted by the creation of
the new advisory service, which he sees as an extension of the Commission's
mandate under the Charter of Human Rights and Freedoms.

    Advisory service

    The service is mainly intended for employers and decision-makers dealing
with requests for reasonable accommodation pertaining to employment conditions
or service delivery. Each case will be examined individually in terms of the
factual situation and relevant legal framework, and one or more
recommendations will be made with regard to the specific situation involved.
    As it has done in the past, the Commission will promote an approach based
on discussion and conciliation between the parties and respect for reciprocity
in the search for a reasonable form of accommodation that does not impose
undue hardship. It will also offer mediation in some cases, if requested by
the parties.

    Rights and values

    The examination of the cases on which the Commission is consulted will be
based on the Charter of Human Rights and Freedoms and existing jurisprudence
in the field of accommodation, especially relating to requests based on
disability or religion.
    In this way, the Commission will ensure that requests for accommodation
and the proposals made by decision-makers are consistent with the fundamental
values promoted by the Québec Charter, especially respect for the dignity and
equality of all individuals, including equality between women and men, and the
religious neutrality of the state.
    The advisory service will examine only cases in which the request for
reasonable accommodation has a legal basis, in other words a request involving
one of the grounds for discrimination prohibited under the Charter of Human
Rights and Freedoms(1). It is important to remember that these are the only
cases in which the law requires employers and service providers to offer
reasonable accommodation if they can do so without undue hardship.
    The Commission will continue to respond to general requests for
information, and encourages individuals to visit its website
(, which offers a wide range of documents on the question of
human and youth rights.

    The Commission can be contacted by calling 1 800 361-6477 or
(514) 873-5146. The advisory service in the field of reasonable accommodation
is option 4 in the phone menu.

    Source:   Robert Sylvestre
              Commission des droits de la personne et des droits de la
              (514) 873-5146 or 1 800 361-6477, extension 253

    (1) Section 10 of the Charter of Human Rights and Freedoms prohibits
        discrimination based on "race, colour, sex, pregnancy, sexual
        orientation, civil status, age except as provided by law, religion,
        political convictions, language, ethnic or national origin, social
        condition, a handicap or the use of any means to palliate a
    -%SU: CPN,LBR
    -%RE: 1

For further information:

For further information: Robert Sylvestre, Commission des droits de la
personne et des droits de la jeunesse, (514) 873-5146, 1-800-361-6477,
extension 253

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