TORONTO, Feb. 3 /CNW/ - Tenzing becomes one of the first Managed IT
Services companies in North America to receive ISO 27001 Certification. ISO
27001 is the only auditable international standard to define the requirements
for an Information Security Management System (ISMS) and is implemented to
ensure strict information security controls. This rigorous certification
process touches most aspects of the Tenzing operation, from its internal
processes to its physical infrastructure.
"We believe in the adaption of best practices and ISO 27001 outlines
repeatable, quality processes that we embrace and have incorporated into our
own road map," says Kelly Beardmore, CTO of Tenzing. "It is a long and intense
process but, in the end, a 3rd party audit of our systems provides a high
level of assurance to our customers that we meet the highest information
security standards in the industry."
Tenzing recruited the services of Eosensa Inc. to help prepare for the
audit that was conducted by BSI Group, a leading provider of independent
third-party certification of management systems.
Information security is a broad category and covers network and physical
access control, all levels of system redundancy and the protection of
information from corruption or loss, all tested through extensive disaster
recovery procedures. "Our biggest risk is not having our customer's data
available to them 24/7. ISO touches upon everything that might impact our
ability to deliver that guarantee."
The audit process doesn't end upon certification, but is conducted
annually with the goal of continual improvement, a theme central to Tenzing's
own 'Summit with Tenzing' service model in which ITIL certified Technical
Account Managers act as trusted advisors and engage regularly with clients
through a 'Continual Improvement Stage' and relentlessly work towards
optimizing IT solutions and delivering improved value.
ISO 27001 is another layer of value Tenzing delivers to customers who
choose to outsource business-critical IT services. Clients who are required to
be ISO 27001 compliant can avoid this costly certification process by
outsourcing their IT services with Tenzing and have them provide guidance
towards secure IT solutions that minimize risk.
In a recently published Whitepaper, Mr. Beardmore writes succinctly about
the risks associated with data privacy as it relates to privacy legislation in
Canada and the Patriot Act. To read more, go to
Tenzing was founded in 1998. The company's award-winning approach to
hosting business-critical Internet applications is comprehensive and
collaborative. Grounded in ISO and ITIL best practices, their "Summit with
Tenzing" approach addresses the entire IT lifecycle to deliver a new level of
managed hosting service. Tenzing has customer service centers in Kelowna, BC
and Toronto, Ontario and datacenters in Canada's primary NAPs: 151 Front
Street, Toronto and the Harbour Centre, Vancouver.
For further information:
For further information: Barry Cohen, Tenzing, firstname.lastname@example.org,