TELUS comments on CRTC refusal to deregulate local phone market in Fort McMurray

    CRTC ignores government policy direction

    OTTAWA, March 27 /CNW/ - TELUS is extremely disappointed by today's
Canadian Radio-Television and Telecommunications Commission decision that
delays the benefits of competition to consumers in Fort McMurray.
    "It is an undeniable fact that Fort McMurray residents have a choice of
competitors for their basic phone service, and yet the CRTC insists on
maintaining outdated restrictions on TELUS' ability to make its best offers to
customers," said Janet Yale, TELUS executive vice-president of Corporate
Affairs. "The conditions for deregulation they set out for local phone service
are unattainable in any practical sense, and were rejected as such by the
federal government. Their decision today runs entirely contrary to the
government's directive."
    TELUS applied for deregulation of local service - called forbearance - in
Fort McMurray in October 2006. This was based on the fact that in less than
seven months, more than 25 per cent of customers had switched to competitors
given the availability of choice and the competitive nature of the Fort
McMurray market.
    In its March 19 budget, the Government reiterated its support for the
policy direction given to the CRTC, which flows from the Telecom Policy Review
report, to rely on market forces as much as possible in making its regulatory
decisions. The Government has also acted to accelerate the introduction of
real competition so consumers can benefit from greater innovation, better
choices and competitive prices. Today's CRTC decision stands in stark contrast
to both the Government's policy direction and its budget statements.
    It is imperative that the Government immediately reverse today's CRTC
decision and continue to deregulate local phone service in competitive markets
for the benefit of all consumers by implementing the test for deregulation
proposed and published by the Government in December 2006.

    About TELUS
    TELUS (TSX: T, T.A; NYSE:   TU) is a leading national telecommunications
company in Canada, with $8.7 billion of annual revenue and 10.7 million
customer connections including 5.1 million wireless subscribers, 4.5 million
wireline network access lines and 1.1 million Internet subscribers. TELUS
provides a wide range of communications products and services including data,
Internet protocol (IP), voice, entertainment and video. Committed to being
Canada's premier corporate citizen, over the last six years TELUS has
contributed more than $76 million to charitable and non-profit organizations,
and has established seven TELUS Community Boards across Canada to lead its
local philanthropic initiatives. For more information about TELUS, please

For further information:

For further information: For media inquiries, please contact Shawn Hall,
TELUS Media Relations, (604) 697-8176,

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