Tata Communications Launches Application Performance Visibility Service

    Global Service Helps Customers Ensure Optimal IT Performance

    MUMBAI, India, June 2 /CNW/ - Tata Communications, a leading provider of
a new world of communications, today announced the launch of Application
Performance Visibility Service, a suite of integrated, end-to-end, network and
application performance monitoring service with three-tiered service
options-Network Visibility, Application Visibility, and Voice over IP (VoIP)
    Application Performance Visibility Service equips IT managers with
in-depth, real-time, historical data on every network site. The service offers
comprehensive views across the infrastructure (Layers 1 - 7), that multiple
users can share simultaneously to plan capacity, create reports, troubleshoot
performance problems, and reduce mean time to resolve (MTTR).
    Enterprises can monitor events across the infrastructure, including the
local loop, port, site-to-site circuit, application, and server performance.
In addition, they can test performance of business-critical network
applications before rolling them out into production. In-depth visibility
options provided by this service can be combined with the Application
Performance Optimization Services launched in 2008, which offer optimization,
compression, and acceleration features for a complete WAN and application
performance management solution.
    Tata Communications will be the first Indian-based provider to offer
integrated network and application monitoring services.
    Application Performance Visibility Service includes cost-effective,
scalable architecture based on Fluke Networks' proven Visual Performance
Manager Platform, a complete system for monitoring end-to-end performance of
applications and services across the enterprise. While real-time monitoring
occurs, this platform archives network, server and application data in a
back-end database that delivers a holistic view of enterprise performance with
up-to-the-second granularity.
    "As global enterprises depend highly on their IT infrastructure to
deliver quality applications to end-users, they require efficient, end-to-end
view of network and application performance. To that end, Application
Performance Visibility Service facilitates improved performance and management
of all network elements, including managing remote sites from central
locations, while reducing costs and delivering detailed reports for wise
capacity planning decisions," said Genius Wong, Senior Vice President, Global
IP and VPN services for Tata Communications. "This is especially relevant now
during the global, economic crisis."
    According to a recent article "Poor application performance translates to
lost revenue" Aberdeen Research discovered that enterprises face significant
consequences in the absence of integrated network and performance monitoring
tools. Fifty-eight percent of respondents noted a decline in employee
satisfaction and revenue opportunities due to poorly performing applications.
At the same time, approximately 47 percent indicated that declining
application performance decreased their customer responsiveness and damaged
brand reputations.
    "Application Performance Visibility Service can help minimize these
business concerns by providing customers the flexibility to troubleshoot their
WAN and applications online and in real time while also enabling them to
proactively monitor application to eliminate potential degradation in
performance quality," Wong added.
    According to Mike Gengler, Director of Sales & Marketing for Fluke
Networks, Asia/Pacific, "We are pleased and proud to collaborate with Tata
Communications. Their broad range of IT capabilities, superior quality of
service, and esteemed customer base create an excellent opportunity to extend
our solutions to enterprises that can benefit from improved network and
application performance."
    About Tata Communications
    Tata Communications is a leading global provider of a new world of
communications. With a leadership position in emerging markets, Tata
Communications leverages its advanced solutions capabilities and domain
expertise across its global and pan-India network to deliver managed solutions
to multi-national enterprises, service providers and Indian consumers.
    The Tata Global Network includes one of the most advanced and largest
submarine cable networks, a Tier-1 IP network, with connectivity to more than
200 countries across 400 PoPs, and nearly 1 million square feet of data center
and collocation space worldwide.
    Tata Communications' depth and breadth of reach in emerging markets
includes leadership in Indian enterprise data services, leadership in global
international voice, and strategic investments in operators in South Africa
(Neotel), Sri Lanka (Tata Communications Lanka Limited), Nepal (United Telecom
Limited), and subject to approval by the Chinese government, China (China
Enterprise Communications)
    Tata Communications Limited is listed on the Bombay Stock Exchange and
the National Stock Exchange of India and its ADRs are listed on the New York
Stock Exchange. (NYSE:   TCL)

    Forward-looking and cautionary statements

    Certain words and statements in this release concerning Tata
Communications and its prospects, and other statements, including those
relating to Tata Communications' expected financial position, business
strategy, the future development of Tata Communications' operations, and the
general economy in India, are forward-looking statements. Such statements
involve known and unknown risks, uncertainties and other factors, including
financial, regulatory and environmental, as well as those relating to industry
growth and trend projections, which may cause actual results, performance or
achievements of Tata Communications, or industry results, to differ materially
from those expressed or implied by such forward-looking statements. The
important factors that could cause actual results, performance or achievements
to differ materially from such forward-looking statements include, among
others, failure to increase the volume of traffic on Tata Communications'
network; failure to develop new products and services that meet customer
demands and generate acceptable margins; failure to successfully complete
commercial testing of new technology and information systems to support new
products and services, including voice transmission services; failure to
stabilize or reduce the rate of price compression on certain of the company's
communications services; failure to integrate strategic acquisitions and
changes in government policies or regulations of India and, in particular,
changes relating to the administration of Tata Communications' industry; and,
in general, the economic, business and credit conditions in India. Additional
factors that could cause actual results, performance or achievements to differ
materially from such forward-looking statements, many of which are not in Tata
Communications' control, include, but are not limited to, those risk factors
discussed in Tata Communications' various filings with the United States
Securities and Exchange Commission. These filings are available at
http://www.sec.gov. Tata Communications is under no obligation to, and
expressly disclaims any obligation to, updates or alters its forward-looking

For further information:

For further information: Media Contacts: Harpreet Jabbara, Tata
Communications, +919250001787, harpreet.jabbara@tatacommunications.com; Janice
Goveas, Tata Communications, +91-92233-94575,

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