Small Businesses Engaged in Global Trade Twice as Likely to Expand Workforce

    Better Positioned to Combat Plummeting Unemployment Rate

    MISSISSAUGA, ON, Nov. 20 /CNW/ - Canadian small- and medium-sized
businesses currently engaged in global trade are twice as likely to anticipate
expansion to their workforce as their non-importing, non-exporting
counterparts, says a recent study.
    According to the UPS Business Monitor(SM) Canada, almost one-third of
Canada's small and medium-sized businesses (SMBs) intend to increase their
workforce in the coming year. However, SMBs that currently import and export
are more than twice as likely to foresee near future expansion to their staff.
    "The data clearly shows the positive effect global commerce has on the
growth prospects of Canadian businesses," said Amgad Shehata, vice president
of public affairs at UPS Canada. "The more a business expands beyond the
limits of its domestic market, the more assertive it becomes on its short and
long-term growth opportunities."
    Recruitment and retention strategies are top of mind for SMBs and
61 per cent have already implemented policies attractive to employees, such as
flexible working hours and parental leave. Half of these SMBs implemented
these policies specifically with the goal of recruiting women.
    Many business owners believe government should provide them with a leg up
by subsidizing initiatives that would help recruit and retain valuable staff.
More than half of SMBs believe the two most critical things the government
could do to help them would be to provide wage subsidies and training funds
for new hires.
    SMBs currently involved in global trade say they want the government to
put more money into economic research and development so that they can realize
greater growth potential.

    The UPS Business Monitor(SM) Canada study was conducted by TNS Canadian
Facts on behalf of UPS Canada between March and April 2007. Research involved
surveying 637 strategic decision-makers in Canadian SMBs throughout the
country in both English and French. The overall margin of error is +/-
3.9 per cent. To view a copy of he entire survey, go to

    UPS, which celebrates its 100th anniversary in 2007, is the world's
largest package delivery company and a global leader in supply chain services,
offering an extensive range of options for synchronizing the movement of
goods, information and funds. Headquartered in Atlanta, Ga., UPS serves more
than 200 countries and territories worldwide. UPS's stock trades on the
New York Stock Exchange (UPS) and the company can be found on the Web at To get UPS news direct, visit

For further information:

For further information: Shannon Morton, APEX Public Relations, (416)
924-4442 ext. 253,; Tanya Elliott-Briden, APEX Public
Relations, (416) 924-4442 ext. 238,

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