BPO Vendor Expands its Management Team with Executive Appointment
TORONTO, Jan. 22 /CNW/ - Simpro Solutions Inc., a worldwide solutions
based business process outsourcer (BPO) has formally announced the appointment
of Tony Nadra to the President and Board Member of Simpro Solutions Inc.
"Over the past decade Mr. Nadra has earned a reputation as a contact
centre industry leader in the North American and International marketplace.
His experience in guiding strategic growth and building new markets will allow
Simpro to grow to the next level" said Andy Jasuja, CEO of Simpro Solutions
"Mr. Nadra will allow us to grow our business operations onshore,
offshore and nearshore", Mr. Jasuja said. "Simpro has quickly grown its
Canadian business by providing customer service, back office and telesales
related outsourcing services major U.S and Canadian corporations. The company
has recently expanded its offshore capabilities to include 1,500 seats across
"The outsourced call centre industry is going through a transitional
growth period at this time," Nadra said. "The Canadian industry has seen
recent acquisitions from major Global BPO players, and the strength of the
Canadian dollar has changed the underlying economics of the business. Simpro
is extremely well positioned to take advantage of the structural changes in
the industry. Simpro offers services from both onshore and offshore locations,
and continues to provide cost-competitive solutions to its customers. Simpro
provides a diversified portfolio of services including both the
customer-facing 'front office' and the skills-intensive 'back-office'."
About Simpro Solutions:
Simpro provides a solutions-based outsourcing service with a focus on
contact centre and back office environments. Simpro leverages a worldwide
network of contact centres on four continents, including onshore and offshore
locations in Canada, India, Costa Rica, Ecuador and Romania with over 1,500
seats. Simpro provides contracted customer interaction solutions covering each
stage of the customer lifecycle including: monthly billing and back office
processing, customer care, inbound sales and marketing campaigns, outbound
telemarketing campaigns, technical support, Tier-3 network support, help desk,
marketing support, e-mail solutions, and application and claims processing.
Simpro focuses on telecommunications, utilities, financial and retailing
industry verticals. For a list of our services, visit www.simprosolutions.com.
For further information:
For further information: Craig Denson, Vice President, Business
Development and Sales, firstname.lastname@example.org, (416) 454-9534