Sedgwick CMS viaOne(R) Alert Feature Offers Advanced Claim Status Notification Capabilities

    MEMPHIS, Tenn., Oct. 2 /CNW/ -- Sedgwick Claims Management Services, Inc.
(Sedgwick CMS) today announced the launch of an advanced user-managed alert
feature for notifying Sedgwick CMS clients of changes in the status of claims
in the company's JURIS(R) claims management information system.  The alert
feature is now included with viaOne(R) view, part of the Sedgwick CMS viaOne
suite of Web-based tools for providing convenient access to the claims
information and user-controlled data management and reporting capabilities of
    The new viaOne alert feature increases the value of claims information
for Sedgwick CMS clients by expanding user-defined parameters for notification
of new developments affecting individual claims and facilitating accelerated
analysis of claim trends.  The notification utility includes an extensive menu
of information tracking points and comprehensive sequencing options.  These
capabilities enable system users to establish unlimited numbers of alert
triggers based on factors such as the duration, severity and processing status
of claims.  Users can also create alert nesting routines which integrate
combinations of contingencies into a single alert trigger.
    The alert feature operates with all JURIS-supported lines of business
including workers' compensation, disability, FMLA and other employee absence,
and liability claims management activities.  Other functionalities include a
variety of options for the delivery of notifications, links to full files for
claims associated with an alert, and customization of the duration of the
alert and the length of time alert data will be retained.
    The new viaOne alert feature delivers actionable information to risk
management and human resource professionals.  As part of the proprietary
Sedgwick CMS viaOne system for tracking and managing claims information, it
provides users with a reporting and planning tool of exceptional usefulness,
flexibility, security and reliability.
    Sedgwick Claims Management Services, Inc. is the leading North American
provider of innovative claims and productivity management solutions.  Sedgwick
CMS and its affiliated companies deliver cost-effective claims administration,
managed care, program management, risk consulting and related services to
clients through the expertise of 6,200 colleagues in a hundred and fifty
offices in the U.S. and Canada.  The company specializes in workers'
compensation; disability, FMLA and other employee absence; and general,
automobile and professional liability claims services.  Sedgwick CMS and its
affiliates design and implement customized programs based on proven practices
that meet client needs.  For more see
    Sedgwick CMS is a minority-owned subsidiary of Fidelity National
Financial Inc., (NYSE:   FNF), number 264 on the Fortune 500 and a leading
provider of title insurance, specialty insurance and claims management
services.  More information about FNF can be found at  The other
principal investors in Sedgwick CMS are Thomas H. Lee Partners, L.P. and
Evercore Partners (NYSE:   EVR).
    Contact: Frank J. Huffman, Senior Vice President, Corporate
Communications, 901-415-7548,

For further information:

For further information: Frank J. Huffman, Senior Vice President, 
Corporate Communications of Sedgwick Claims Management Services, Inc., 
+1-901-415-7548, Web Site:

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