MONTREAL, May 10 /CNW Telbec/ - The innovative partnership between the
RocklandMD Surgery Centre, a 2011 Mercuriades awards finalist in the Productivity Growth category, and Hôpital Sacré-Cœur has been providing highly positive
results for the healthcare system and is a successful initiative to
increase access to care.
A unique hospital partnership
In 2007, Sacré-Cœur signed a ground-breaking agreement with the
RocklandMD Surgery Centre, making RocklandMD its privately run
off-campus outpatient surgery centre, accessible to patients on the
hospital's day surgery waiting list.
Since February 5, 2008, surgeons from Sacré-Cœur hospital have conducted
more than 6,000 outpatient surgeries, including breast cancer
operations as well as bariatric, orthopaedic, gynecology and, plastic
surgery, in addition to various types of general surgeries.
Outsourcing has optimized the operating capacity of Sacré-Cœur's surgery
activities and is one of the partnership's greatest achievements, says
Dr. Ronald Denis, Chief of the hospital's Surgery Department. "It would
be impossible today to think of operating and providing the same level
of access and quality care without making use of the RocklandMD Surgery
Centre's services," he emphasizes. "We regard this partnership as a
model for solving the healthcare blockage in the public system."
A definite benefit for patients and for the healthcare system
The surgeries performed at the RocklandMD Surgery Centre are in addition
to those done at the hospital. Because it is not subject to a trauma
centre's unforeseeable emergency surgery load, the RocklandMD Surgery
Centre can plan and execute a series of operations without delay,
ranging from the simplest to the most complex, thereby increasing the
accessibility and the efficiency of the system.
"We have mobilized every employee and every professional around a clear
vision," says Dr. Fernand Taras, the Centre's Medical Director. "The
results prove that our operational excellence, both clinical and
administrative, has helped improve the healthcare system."
Due to the increase in Sacré-Cœur's operating capacity, waiting lists
have been shortened considerably. For example, waiting time for a
breast cancer operation has dropped from six months to one or two
weeks. For bariatric surgery, waiting time has gone from more than a
year to less than six months.
Reducing the congestion in Sacré-Cœur's surgery department has enabled
it to focus on the most serious cases, especially in orthopaedics. This
has led to an increase in the number of complex surgeries at the
hospital - 450 more surgeries in 2009-2010 and 350 more in 2010-2011.
Transferring frontline surgery to the RocklandMD Surgery Centre also
provides a valuable alternative for alleviating the impact of
nosocomial outbreaks (VRE, C. difficile). These infections
substantially reduce a hospital's surgical activities. The operating
capacity provide by the RocklandMD Surgery Centre constitutes a primary
alternative for maintaining planned outpatient operations, in top
In terms of patient benefit, the satisfaction level among patients is
nearly 97%, according to the most recent Accreditation Canada study.
This level is due, among other things, to the RocklandMD Surgery
Centre's operating innovations in operations, which are shorter, less
invasive and with better pain management thanks to anesthesia protocols
that are better adapted to the outpatient environment, providing for
faster post-operative recovery. In addition, more than 95% of
RocklandMD Surgery Centre patients have confirmed a very high level of
satisfaction with staff follow-up in pain management.
Healthcare based on versatility
Work organization is based on staff versatility and flexibility,
enabling the RocklandMD Surgery Centre to achieve outstanding turnover
rates of less than five minutes between operations while ensuring
quality and safety levels that exceed required standards.
This performance, along with the RocklandMD Surgery Centre's
contribution to access to care and its quality, are recognized by the
surgeons at Sacré-Cœur hospital, who regard the partnership and the
resulting operating capacity, with high levels of quality and safety,
as a major asset for their patients.
The RocklandMD Surgery Centre is a private day surgery centre with an
experienced medical team led by a medical director, enabling a broad
range of day surgeries to be performed, from the simplest to the most
complex, in various specialities and within very short times.
Hôpital du Sacré-Cœur de Montréal is a supraregional centre affiliated
with Université de Montréal. It provides general, specialized and
ultra-specialized care and regional services in hyperbaric medicine as
well as running a tertiary trauma centre. It also engages in teaching,
research and evaluation of technologies and operating methods. It is an
important link in Québec's healthcare network, primarily serving the
people of northwest Montréal and the Laval, Laurentian, Lanaudière and
Abitibi-Témiscamingue regions. To fulfil its mission, the hospital
relies of the support of 465 doctors and 3,800 healthcare professionals
and technicians, office employees and support staff.
For further information:
T.: 514 735-1036
C.: 514 962 1036