More efficient customer service and improved accessibility
TORONTO, April 12 /CNW/ - After months of hard work, Toronto Public
Library is ready to introduce the community to its new and improved
Richview Branch at a customer appreciation event on Monday, April 18,
2011 from 3:30 -6:00 p.m.
City librarian Jane Pyper will be on hand to meet library customers and
thank them for their patience during the renovation. Branch staff will
also be available to help orient customers to all the new library
The renovation project, which was made possible in part through federal
infrastructure financing, involved a complete renovation of the first
floor. Self-service technologies, including express check-out and
check-in will improve customer service. There are new fully accessible
washrooms on the main floor and barrier-free access to all areas of the
There is now increased access to technology for research, learning,
working and recreation and new group study workstations. The branch has
a welcoming "urban living room" layout with comfortable seating and
lounge area; a vibrant Teen Zone; and an eye-catching entrance to the
popular children's area. A significant service enhancement is the
addition of new Friday evening hours.
Media are welcome to attend at any time during the event.
Toronto Public Library is the world's busiest urban public library system. Every year, more
than 18 million people visit our 99 branches and borrow more than 32
million items. To learn more about Toronto Public Library, visit our
website at torontopubliclibrary.ca or call Answerline at 416-393-7131.
SOURCE Toronto Public Library
For further information:
Edward Karek, Communications Officer, Communications, Programming & Customer Engagement, 416-397-5925