RBC introduces new Phishing Resource Centre to help protect against online threats

    TORONTO, Oct. 9 /CNW/ - October is National Cyber Security Awareness
Month and RBC is helping to raise awareness of online threats, while at the
same time educating consumers on how to protect themselves, through the
introduction of a new Phishing Resource Centre at
    "Everyone needs to be more vigilant when conducting business via the web,
and through education and awareness people can take simple steps to protect
themselves against online threats," said Jim O'Donnell, senior vice-president
and chief information security officer, RBC. "RBC is continually educating
clients through tools and practical tips on our web site and one of the ways
is through our new Phishing Resource Centre."
    Phishing scams try to trick consumers into disclosing personal or
financial information such as credit card or account numbers, passwords and
social insurance numbers, for the purpose of financial fraud or identity
theft. The Phishing Resource Centre is designed to offer practical,
step-by-step advice on how to recognize, report and protect against this form
of online fraud.
    Here are ten useful tips on how to help protect yourself against online

    1.  Protect your personal information. Be aware of current online ploys
        that try to get you to provide personal and/or financial information.
        Do not respond to unsolicited e-mails or phone calls that ask for
        confidential information.
    2.  If you don't know the source of an e-mail or if it looks suspicious,
        do not open it. Never click on a link or attachment in an e-mail that
        you suspect may be fake.
    3.  Remember to log off. Ensure that you always properly log off and
        close your browser. This will prevent others from being able to view
        this information later.
    4.  Safeguard your PINs and passwords. Never share your passwords and use
        ones that are difficult to guess, preferably ones that include a mix
        of letters and numbers. Change your passwords frequently.
    5.  Be wary of pop-up windows. Avoid clicking any buttons within a
        suspect pop-up window, as that may result in downloading unwanted
        software. Just click CLOSE (usually an x) located at the top right
        hand corner of the window.
    6.  Keep your computer healthy. It is very important to check the
        websites of your operating system and web browser vendors for
        software "patches" and updates in order to protect against software
    7.  Use antivirus software. Antivirus software can protect you from
        potentially damaging viruses that can enter your computer without
        your knowledge. You should always use up-to-date antivirus software
        and one that is capable of scanning files and e-mail messages for
    8.  Use personal firewalls. A firewall creates a barrier between your
        computer and the rest of the Internet. It can help to protect against
        malicious attacks and block certain types of data from entering your
    9.  Use anti-spyware. Anti-spyware will help to protect your computer
        against unwanted software from being installed without your
        knowledge. Anti-spyware also helps protect against slow performance.
    10. Use anti-spam software. Spam is a growing source of computer viruses.
        Use up-to-date anti-spam software along with your antivirus software.
        If you receive spam, remember this: don't try, don't buy and don't
        reply. Just delete it.

    For a complete list of tools and practical tips to help protect yourself
from online threats, please visit www.rbc.com/security/phishing.html.

For further information:

For further information: or to arrange an interview with one of our
experts, contact: Jackie Braden, Media Relations, (416) 974-2124,

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