LONDON, Jan. 7 /CNW/ - RBC Dexia Investor Services has been awarded Top
Rated status in the
four key categories in Global Custodian's annual Global Custody Survey.
This is the fifth year in a row
RBC Dexia has achieved Top Rated status. The survey is based on feedback
and perceptions from
those who utilize the services of global custodians.
RBC Dexia received 'Top Ratings' for the survey's Europe and Fund
Manager categories as well as in
the clients less than $1 billion and between $1-10 billion categories.
RBC Dexia also received an
unprecedented 11 Best in Class awards for each of the four categories
where Top Rated was
achieved. The maximum you can receive in each category is 11.
"Exceptional client service is what we strive for and the results of
Global Custodian's annual survey
serve as the benchmark we try to exceed every year," said José Placido,
CEO of RBC Dexia Investor
Services. "Our exceptional scores reflect the effort and commitment RBC
Dexia employees put in
every day around the world."
Respondents were also provided the opportunity to add commentary where
applicable. One fund
manager praises RBC Dexia for its willingness to "listen and understand
our clients' needs, working
together with fund managers to achieve effective and efficient
processes." Another client lauds RBC
Dexia's "responsiveness and the proactivity to our daily and ad hoc
requirements," while another is
impressed by a "strong client service team" that is "proactive in
resolving problems/queries on client
To secure a Top Rating in any of the categories, a provider must secure
an average weighted score
superior to the average weighted score achieved by all providers in the
survey. Best in Class awards
go to any provider that achieves an overall weighted average score that
equals or betters the global
weighted average score achieved by all providers in that combination of
respondent and service
About RBC Dexia Investor Services
RBC Dexia Investor Services offers a complete range of investor services
to institutions worldwide. Our
unique offshore and onshore solutions, combined with the expertise of
our 5,300 professionals in 15
markets, help clients grow their business and sustain enhanced
performance through efficiency
improvements and robust risk management practices.
Equally owned by RBC and Dexia, the company ranks among the world's top
10 global custodians
with USD 2.7 trillion in client assets under administration.
RBC Dexia Investor Services Limited is a holding company that provides
strategic direction and management oversight to its affiliates,
including RBC Dexia Investor Services Bank S.A., a credit institution
licensed in Luxembourg by the Commission de Surveillance du Secteur
Financier and the Ministry of Finance. All are licensed users of the
RBC trademark (a registered trademark of Royal Bank of Canada) and
Dexia trademark (a registered mark of Dexia Crédit Local) and conduct
their global custody and investment administration business under the
RBC Dexia Investor Services brand name.
SOURCE RBC Dexia Investor Services
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