VANCOUVER, June 24 /CNW/ - Raymond James Ltd., ranked highest in investor
satisfaction with full service brokerage firms according to the J.D. Power and
Associates 2009 Full Service Investor Satisfaction Study(SM). "This
outstanding result is really a tribute to the efforts of our Financial
Advisors and other colleagues across the country who consistently focus on
putting their clients interests first," says Paul Allison, President and Chief
Executive Officer of Raymond James Ltd. "We are both grateful and humbled by
this honour that our clients have made possible and for the faith they
continue to place in our people and our firm."
The study measures overall investor satisfaction with full-service
investment firms based on six factors (in order of importance): advisors;
investment performance; convenience; cost; account set-up and offerings; and
account statement. Raymond James ranks highest among full service investment
firms with a score of 747 on a 1,000 point scale and performs particularly
well in the advisors; investment performance; account statement; and account
set-up and offerings factors.
"To be so positively rated by our clients during such difficult times
speaks to the overriding importance every one of our associates puts on
meeting clients' needs, as well as to the firm's conservative management style
and commitment to prudent financial planning," says Mr. Allison.
Study results are based on experiences and perceptions of investors
surveyed in May 2009.
"While all of our colleagues are responsible for this achievement, I am
especially proud of the efforts of our advisors and their associates across
our Canadian network for their incredible client focus, hard work and
dedication," says Mr. Allison. "At the end of the day, it's the personal
relationships clients have with their advisor and his or her team that are the
ultimate test of investor satisfaction."
About Raymond James Limited
Raymond James Ltd. is the Canadian arm of Raymond James Financial, Inc.,
one of North America's leading full service investment dealers. Raymond James
was established in 1962 on the principle of always putting the needs of
clients first. Today, this principle remains the foundation on which the firm
continues to serve individual and institutional investors, as well as
corporate issuers. Approximately 1.8 million individuals and their families
across North America entrust their investment needs to Raymond James
representing more than $200 billion in client assets under administration.
Raymond James Ltd. has more than 900 associates, including 460 Financial
Advisors, serving Canadian investors out of 95 offices across the country. For
more information, please visit www.raymondjames.ca.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a
global marketing information services company operating in key business
sectors including market research, forecasting, performance improvement,
training and customer satisfaction. The firm's quality and satisfaction
measurements are based on responses from millions of consumers annually. For
more information on cell phone ratings, car reviews and ratings, car
insurance, health insurance and more, please visit JDPower.com. J.D. Power and
Associates is a business unit of The McGraw-Hill Companies."
For further information:
For further information: F. Peter Kahnert, Senior Vice President,
Corporate Communications & Marketing, Raymond James Ltd., Tel: (416) 777-7063,