Railway noise and vibrations: Canadian Transportation Agency holding consultations to establish guidelines for complaint resolution

    OTTAWA, Oct. 29 /CNW Telbec/ - The Canadian Transportation Agency today
launched a 45-day consultation process regarding the establishment of its new
guidelines for the resolution of complaints over railway noise and vibration.
Amendments to the Canada Transportation Act (CTA), which came into force last
summer, now authorize the Agency to resolve complaints on these matters.
    The CTA empowers the Agency to resolve complaints over noise and
vibration related to construction or operations carried out by
federally-regulated railways and public passenger rail service providers. It
also states that the Agency must publish guidelines on how it will process
complaints, including the elements it will consider to determine the
reasonableness of disputed railway noise and vibration.
    Consultations on the proposed guidelines will involve a wide range of
interested parties. The 45-day consultation period runs until December 12,
    The guidelines will encompass the collaborative dispute resolution
measures required before a complaint may be filed before the Agency for a
formal decision.
    The Agency may order a railway company to undertake any measures that the
Agency deems reasonable to ensure that the railway company is in compliance
with the noise and vibration provisions of the CTA. The Agency must, however,
take into account the railway's operational requirements, its legal
obligations regarding the level of service provided to its clients, and the
area where the railway construction or operations takes place.
    The draft guidelines on railway noise and vibration and a consultation
guide are available on the Agency's Internet site at www.cta.gc.ca.

    The Canadian Transportation Agency is a Government of Canada
administrative tribunal with quasi-judicial powers. Among its
responsibilities, the Agency must facilitate the implementation of an
effective and efficient federal transportation network. It deals with issues
such as railway tariff and service complaints; disputes between railway
companies and other parties; requests for certificates of fitness for the
construction and operation of railways; the approval of railway construction;
regulated railway interswitching rates; and revenue caps for the movement of
Western grain by rail. The Agency also develops costing standards and
regulations, and audits railway companies' accounting and
statistics-generating systems.

For further information:

For further information: Jadrino Huot, Senior Communications Adviser,
(819) 953-9957; The Canadian Transportation Agency is online at www.cta.gc.ca;
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