Pharmaceutical and Life Sciences Companies Look to a More Holistic Approach to Enterprise-Wide Content Management

    A Centralized View of Business Content Helps to Preserve and Protect
    Intellectual Capital and Mitigate Risk and Corporate Liability

    DIA 43rd Annual Meeting, ATLANTA, GA, June 19 /CNW/ - Facing increased
regulatory and legal scrutiny, pharmaceutical and life sciences companies have
rushed to adopt new technology to cope. But the rapid pace of adoption has
left many companies juggling a hodge-podge of information silos. Their biggest
challenge today is taking an enterprise wide approach to managing enterprise
content that ensures consistency, speeds product development and reduces
    According to Open Text(TM) Corporation (NASDAQ:   OTEX, TSX: OTC), a
leading provider of Enterprise Content Management (ECM) software, life
sciences industry companies need to create an enterprise-wide content
management strategy to consolidate content-centric applications, and provide a
holistic, centralized view of business content across all systems,
repositories and geographies.
    In the pharmaceutical industry, accurate and reliable documentation is
essential to show that critical processes that could impact human health, such
as the manufacture of a drug, have been performed to industry standards.
Sharing key information with team members, making the best decisions possible
based on all relevant information, and complying with regulatory requirements
are crucial. An enterprise-wide content management strategy improves
information sharing across departments and supports critical processes for the
compliant management of all paper and electronic records and documents.
    "Because life sciences companies deal with human health and the safety of
new drugs and devices, the information management stakes are very high," said
Brett Shellhammer, Vice President of Business Solutions for Open Text.
"Creating enterprise transparency is a major challenge as the product
development stages become segmented between departments and content does not
transition efficiently through the phases of the drug lifecycle. Inconsistent
processes can lead to not only serious impacts to project timelines and
schedules but also significant legal and regulatory compliance risks. By
implementing an enterprise content management system, life sciences companies
can ensure that all vital information is secured and centrally managed,
increasing operational efficiencies and mitigating risk."
    In addition to the benefits of information sharing and reduced
duplication of efforts, life sciences companies are recognizing the pure cost
advantage of a single ECM system for the housing of all vital business
information. By deploying a single ECM platform for the management of finance
and operational content, drug development documents, clinical trials and
patient record information, Standard Operating Procedures (SOP), and quality
control documents, companies can lower the total-cost-of-ownership of content
management technology, and significantly reduce the roll-out and training
investment associated with the deployment of a new desktop application.
    Life sciences companies can take several steps to ensure they're on the
right path to achieving enterprise transparency by leveraging existing
technology solutions and content repositories and coupling them with a
next-generation enterprise content management framework. Powerful enterprise
search functions, security controls to ensure appropriate access, metadata
capture, secure information retrieval with process automation tools, and
intuitive retrieval capabilities are all required to ensure content is
available to appropriate users when they need it and in the context of how
they are working with that content.
    Open Text recognizes the emerging industry need to have enterprise
transparency and an enterprise-wide content management strategy in life
sciences. With Open Text's ECM solutions and applications for life sciences
companies, customers can more effectively leverage content and metadata
investments across applications and the organization, to provide a unified
view of business content for risk mitigation, compliance with regulatory
requirements, as well as significant productivity gains and better
    "Life sciences companies look to Open Text, not only for the latest
software solutions, but also for people who truly understand their complex
business requirements as it relates to content management, security, and
solutions for regulatory content and submissions management, quality
management, and clinical trials procedures," added Shellhammer. "We possess
the domain expertise, re-usable best practices, and a strong network of
partners that work closely with us to develop and extend the value of our
offerings for pharmaceutical and life sciences companies."

    Open Text will be showcasing its industry-specific solutions for
pharmaceutical and life sciences companies at DIA's 43rd Annual Meeting
( being
held this week in Atlanta, Georgia, at the Georgia World Congress Center. Open
Text will be at booth No. 115.

    Detailed information about Open Text's life sciences solutions can be
found at

    About Open Text

    Open Text(TM) is the world's largest independent provider of Enterprise
Content Management software. The company's solutions manage information for
all types of business, compliance and industry requirements in the world's
largest companies, government agencies and professional service firms.
Open Text supports approximately 46,000 customers and millions of users in 114
countries and 12 languages. For more information about Open Text, visit

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For further information:

For further information: Rich Maganini, Open Text Corporation, (847)
267-9330, x4266,; Michele Stevenson, Open Text
Corporation, (519) 888-7111, x2594,; Brian Edwards,
McKenzie Worldwide, (503) 577-4583,

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