Open Text Extends Enterprise Records Management with Controls for Instant Messaging Conversations

    Partnership with FaceTime Ensures Visibility and Control Over Real-Time

    ARMA 2007, Baltimore, Oct. 8 /CNW/ - Open Text(TM) Corporation (NASDAQ:  
OTEX, TSX: OTC), the largest independent provider of enterprise content
management (ECM) software and solutions, extended its lead in records
management today with new offerings designed to help organizations better
manage content created in real-time communications applications such as
instant messaging (IM) as well as incorporate the content into records
management and compliance initiatives. Offered in partnership with FaceTime
Communications, these solutions broaden Open Text offerings for enterprise
records management to encompass all types of electronic communication.
    Companies in all industries, as well as government agencies, are faced
with the daunting task of monitoring and managing legal and compliance risks
associated with rapidly proliferating forms of electronic communications that
now include corporate intranet-based email, Internet email systems such as
Hotmail, various forms of Web-based communications, such as IM and Skype, as
well as Web 2.0 social networking sites such as MySpace, blogs and Twitter.
Most organizations are still working through the best way to balance the
productivity benefits of social networks and instant messaging with the
potential for risk to the enterprise. IM conversations can be subject to
discovery just like business documents and therefore must be managed
throughout their lifecycle. Open Text and FaceTime have released a podcast
ime1.mp3) that explores these challenges companies face.

    Open Text and FaceTime provide organizations with the ability to manage
electronic communications currently in use and new forms that are likely to
emerge in the coming years. With FaceTime, enterprises gain a powerful tool
for securing, managing and monitoring public IM and enterprise IM such as
Microsoft Live Communications Server (LCS) and IBM Lotus Sametime, as well as
protecting against other greynets that can potentially open the door to
hackers and malware. This capability, integrated with Open Text's Livelink
ECM, allows customers to selectively retain, archive and destroy IM
conversations in order to meet compliance and eDiscovery requirements.
    "Open Text is once again leading the market in innovation. In partnership
with FaceTime, we can now enable customers to enforce a consistent,
centralized policy across all environments including IM and email," said Peter
Lipps, Vice President & General Manager, Enterprise Records Management
Business at Open Text. "This helps companies minimize the cost and complexity
of storing electronic content for legal and business purposes and offers the
protection necessary for favorable outcomes in the event of litigation or
    FaceTime commands the longest track record of any vendor in the IM and
greynet security market and, according to industry analyst International Data
Corp., has led the IM management vendor segment in market share in each of the
past three years. The company has more than 900 customers (including nine of
the top 10 U.S. banks) spanning nearly 2.5 million seats.
    "End users continue to take business communications into their own hands,
downloading and using real-time collaborative applications often without a
complete understanding of the risks," said Frank Cabri, Vice President of
Marketing and Product Management for FaceTime. "The challenge is finding the
right balance between enabling employee use of these applications while
minimizing risk to the enterprise. This is best achieved in the context of
broader enterprise compliance and security initiatives. We believe our
collaboration with Open Text gives us the ability to deliver on that promise."

    Records Management Leadership

    Open Text is a worldwide leader in records management, furthering its
position this year with a range of new solutions that allow companies to
extend records management practices across content types stored in multiple
systems. In April, Open Text became the first ECM vendor to offer an
SAP-endorsed business solution for records management
( The solution is the only one
available that lets customers apply records management rules to content in SAP
applications. Open Text was also first-to-market with a records management
solution for Microsoft Office SharePoint Server 2007 earlier this year
    Open Text's records management solutions are certified as compliant with
the U.S. Department of Defense 5015.2-STD, a key standard for records
management software used in corporations and governments. Open Text's
solutions are also certified under the United Kingdom's TNA regulations and
Australia's VERS regulations.

    Analyst Recognition

    Open Text was named a leader in "Forrester Wave(TM): Records Management,
Q1 2007," published on March 14, 2007, and authored by Barry Murphy with
Connie Moore. The company's solution was one of only three named leaders out
of 12 solutions included in the study. Open Text also received a "strong
positive" rating in Gartner Inc.'s January 30, 2007 report titled:
"MarketScope for Records Management, 2007(*)" authored by research vice
president, Kenneth Chin. Open Text's strong positive rating was the highest
possible rating in the report, which covered solutions from 11 software
    Open Text will be exhibiting at booth No.927 at ARMA International's 52nd
Annual Conference & Expo to be held October 7 - 10 in Baltimore, MD. For more
information about ARMA International's Annual Conference, please visit:
    For more information about the combined strengths of Open Text and
FaceTime, go to:

    To learn more about Open Text's industry leading records management
solutions go to:

    About FaceTime Communications

    FaceTime Communications enables the safe and productive use of instant
messaging, Web usage and Unified Communications platforms. Ranked number one
by IDC for four consecutive years, FaceTime's award-winning solutions are used
by more than 900 customers - including nine of the 10 largest U.S. banks - for
security, management and compliance of real-time communications. FaceTime
supports or has strategic partnerships with all leading public and enterprise
IM network providers, including AOL, Google, Microsoft, Yahoo!, Skype, IBM,
Reuters, and Jabber. FaceTime is headquartered in Belmont, California. For
more information visit or call 888-349-FACE.

    About Open Text

    Open Text(TM) is the world's largest independent provider of Enterprise
Content Management software. The company's solutions manage information for
all types of business, compliance and industry requirements in the world's
largest companies, government agencies and professional service firms. Open
Text supports approximately 46,000 customers and millions of users in 114
countries and 12 languages. For more information about Open Text, visit

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Livelink and our other products by
customers, and future performance of Open Text Corporation. Forward-looking
statements may also include, without limitation, any statement relating to
future events, conditions or circumstances. Forward-looking statements in this
release are not promises or guarantees and are subject to certain risks and
uncertainties, and actual results may differ materially. The risks and
uncertainties that may affect forward-looking statements include, among
others, the failure to develop new products, risks involved in fluctuations in
currency exchange rates, delays in purchasing decisions of customers, the
completion and integration of acquisitions, the possibility of technical,
logistical or planning issues in connection with deployments, the continuous
commitment of the Company's customers, demand for the Company's products and
other risks detailed from time to time in the Company's filings with the
Securities and Exchange Commission (SEC), including the Form 10-K for the year
ended June 30, 2006. You should not place undue reliance upon any such
forward-looking statements, which are based on management's beliefs and
opinions at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2007 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
are trademarks or registered trademarks of Open Text Corporation in the United
States of America, Canada, the European Union and/or other countries. This
list of trademarks is not exhaustive. Other trademarks, registered trademarks,
product names, company names, brands and service names mentioned herein are
property of Open Text Corporation or other respective owners.

For further information:

For further information: Michele Stevenson, Open Text Corporation, (519)
888-7111 ext.2594,; Richard Maganini, Open Text
Corporation, (847) 267-9330 ext.4266,; Brian Edwards,
McKenzie Worldwide, (503) 577-4583,; Emily
Chamberlin, A&R Edelman for FaceTime, (650) 762-2945,

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