Open Text Conference Explores Enterprise Content Management, Web 2.0 in Government

    Governments Beginning to Pilot New Technologies to Enable More Efficient,
    Effective and Interactive Government

    WATERLOO, ON, Sept. 15 /CNW/ - How can government agencies benefit from
Web 2.0 technologies, such as blogs, Wikis, forums and social networking
tools? A two-day conference for Canadian government customers hosted by Open
Text(TM) Corporation (NASDAQ:   OTEX, TSX: OTC) will address that question and
broader ECM issues aimed at improving worker collaboration and the way
information is managed in the public sector. The event, called Canadian Public
Sector Days, will be held for the second year on September 16th and 17th at
the Palais des Congrès in Gatineau, Quebec.
    When it comes to the way information is used and shared, government
agencies face daunting challenges, including preserving institutional memory
in the face of a growing retirement wave and managing the acceleration of
e-government initiatives. To help, Open Text unveiled a strategy in March to
help organizations, including government agencies, transform their workplaces
with powerful social computing tools.
    In his keynote address at the Canadian Public Sector Days event, Open
Text Executive Chairman and Chief Strategy Officer, Tom Jenkins, will discuss
social computing, Web 2.0 and the new opportunities these technologies offer
government agencies across Canada.
    "The social media revolution is changing people's expectations both in
the way they work and the way they want to access information and services
online," said Jenkins. "The challenge for government is to understand how the
new technologies and practices can be securely integrated into intranet,
extranet, and Internet projects."
    To be successful, government officials have to take into account the many
rigorous standards and policies agencies must adhere to for their online
presence, including bilingualism, privacy, records management and access to
information. Government 2.0 is not just about technology; it is also about the
people and the culture, and finding new ways to collaborate that will support
more up-to-date services that are faster, more secure and accessible to the
    Jenkins adds, "I think Canada can continue its leadership in developing
new ways to use these technologies in government. Canada was a pioneer in
areas such as records management. Web 2.0 offers Canada another opportunity
for new innovations and will allow Canada to push the technological boundaries
to become a true leader in the digital economy."
    To help further Canada's leadership, Open Text announced a partnership
with the University of Waterloo in March to create one of the world's largest
centres dedicated to research and innovation in digital media and Web 2.0
( Open Text is contributing
funding, technology and services for the development of the Open Text Centre
for Digital Media Research, part of the University's planned Stratford
Institute campus.
    "The challenges and opportunities of the information revolution will
define and reshape public administration in the next two decades," said Ken
Coates, Dean of the Faculty of Arts at the University of Waterloo.
"Understanding and anticipating new directions in information technology will
be essential for any public-sector manager hoping to stay connected to a
fast-changing population. We are entering an age of 'digital depth,' when the
quality and quantity of digital information accelerates rapidly and where our
capacity to use information will struggle to keep up with our capacity to
store and retrieve it."
    Web 2.0 technologies can help the public sector improve and extend the
collaborative work processes. For example, in the area of policy development,
Internet-based tools are essential for interacting with and gathering ideas
from involved interest groups. For the government worker, forums, wikis, and
blogs can be used in a variety of ways to provide employees with a platform to
exchange and manage information.
    According to Jenkins, Government 2.0 requires a collaborative work
environment and tools to access, share and control content from anywhere,
anytime. Common business rules, practices and processes are required to
support a 2.0 approach. "Government, as well as corporations, need to manage
their knowledge resources as a valued enterprise-wide strategic business
resource. Citizens and government employees require access to the content they
need, when they need it, and with confidence in the quality, completeness and
validity of the information. Open Text provides a common infrastructure for
content to be shared for multiple purposes, making government more efficient,
transparent, and responsive to its citizens."

    Canadian Public Sector Days

    Canadian Public Sector Days will provide an opportunity for customers to
share best practices and implementation strategies for ECM with their peers.
The tailored program features eight tracks with over 40 breakout sessions
where attendees will hear about the latest ECM technology trends for the
public sector, Open Text's product strategy and solutions, and partner
solutions. To register for Canadian Public Sector Days, go to:
    Open Text's broad government product portfolio and domain expertise is
the leading choice of public sector institutions worldwide. For more
information about Open Text software and solutions for government, go to:

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit

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    This news release may contain forward-looking statements relating to the
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circumstances or management's beliefs or opinions change.

    Copyright (C) 2007 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
are trademarks or registered trademarks of Open Text Corporation in the United
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property of Open Text Corporation or other respective owners.

For further information:

For further information: Richard Maganini, Director, Corporate
Communications, Open Text Corporation, (847) 267-9330 ext.4266,; Stephanie Dodge Fazio, Open Text Corporation, (519)
888-7111, x2429,; Brian Edwards, McKenzie Worldwide, (503)

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