Open Text Announces Enterprise Process Services To Define Content Flows in Organizations

    Helps Enterprises Put Content in the Hands of Users When and Where They
    Need It

    One of Three New Content Services Introduced by Open Text Today

    LIVELINKUP 2007, ORLANDO, FL, Oct. 22 /CNW/ - Open Text(TM) Corporation
(NASDAQ:   OTEX, TSX: OTC), a global leader in enterprise content management
(ECM), today announced Open Text Enterprise Process Services, a comprehensive
set of business process management (BPM) capabilities designed to make it
easier than ever before for enterprises to flexibly and conveniently deliver
content to users within the context of business processes. With Open Text
Enterprise Process Services, users can design processes for any business
content and manage the flow of that content both within and between
departments to improve operations and meet business requirements.
    Open Text Enterprise Process Services is one of three new content
services announced today at Open Text's LiveLinkUp 2007 conference. The three
form the basis for a next-generation content management framework that takes a
unique, repository-agnostic approach to ECM, eliminating the content and
process silos created by different systems by decoupling the user experience
from the underlying information repository
    The new Open Text Enterprise Process Services provides full-featured
content-centric BPM that is essentially decoupled from a single application
and offered as a shared service that can be utilized by major enterprise
systems, such as SAP and Microsoft Office SharePoint Server, as well as the
full range of Open Text products. It features a robust set of user interface
design tools that let customers quickly prototype and deploy processes that
integrate with existing desktop applications, such as Microsoft Outlook. Open
Text Enterprise Process Services is particularly powerful for Livelink ECM -
eDOCS customers, giving them access to a far more robust process management
capability for content than exists in current eDOCS products.
    "Open Text has deep experience in document-centric, ERP-related processes
such as accounts payable. The company's BPM strength lies in its user
interface design, which allows linkage with the user's business context,"
wrote Forrester Research analysts Craig Le Clair and Colin Teubner in a report
published on July 9, 2007 titled "Open Text Brings Strong UI Design to
Document-Centric BPMS."
    "We spent considerable effort talking to our customers at very large and
mid-sized enterprises, and at government agencies, about their requirements,"
said Kirk Roberts, President, Livelink ECM Division at Open Text. "We heard
loud and clear about how important it is that content be delivered in the
context of business processes, and that it had to be available through a
familiar user environment. Given the rapid pace of change, flexibility in
design and changing solutions were critical. We are confident that Open Text
Enterprise Process Services embodies these requirements."

    Open Text Enterprise Process Services' key capabilities include:

    -  Comprehensive Integration: Access to all enterprise content with
       Open Text's deep integrations with all major ERP, collaboration and
       storage platforms.

    -  Rapid UI Development Tools: Best-in-class user interface design tools
       that allow customers to quickly prototype applications. This allows
       business users and stakeholders to be part of application design,
       helping to increase user adoption and reduce the risk of design

    -  Use the UI of Choice: A full set of tools to integrate content and
       business processes into popular interfaces such as Microsoft Outlook
       and Microsoft SharePoint portals. This is designed for those
       occasional users who get involved in business processes for special
       approvals or escalations, and don't need access to the system via a
       specialized BPM interface.

    -  Industry Expertise: Open Text has deep and extensive expertise in a
       wide range of business processes and industry sectors, such as energy,
       government and financial services. The company also has expertise in
       helping customers deploy applications in such areas as human
       resources, sales and marketing, customer service and accounting and
       financial management.


    Open Text Enterprise Process Services is available now for Livelink ECM
and Microsoft Office SharePoint Server 2003 and 2007. BPM services for
Livelink ECM - eDOCS will be available in the first quarter, 2008. Open Text
will extend Open Text Enterprise Process Services to Artesia DAM and RedDot
later in 2008. For more information, go to
    <a href=""></a>
<a href="">rvices.htm</a>.

    LiveLinkUp 2007

    Open Text's LiveLinkUp 2007 conference is being held this year at the JW
Marriott Orlando Grande Lakes, Orlando, Florida. For more information, go to:

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Livelink and our other products by
customers, and future performance of Open Text Corporation. Forward-looking
statements may also include, without limitation, any statement relating to
future events, conditions or circumstances. Forward-looking statements in this
release are not promises or guarantees and are subject to certain risks and
uncertainties, and actual results may differ materially. The risks and
uncertainties that may affect forward-looking statements include, among
others, the failure to develop new products, risks involved in fluctuations in
currency exchange rates, delays in purchasing decisions of customers, the
completion and integration of acquisitions, the possibility of technical,
logistical or planning issues in connection with deployments, the continuous
commitment of the Company's customers, demand for the Company's products and
other risks detailed from time to time in the Company's filings with the
Securities and Exchange Commission (SEC), including the Form 10-K for the year
ended June 30, 2007. You should not place undue reliance upon any such
forward-looking statements, which are based on management's beliefs and
opinions at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2007 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
    are trademarks or registered trademarks of Open Text Corporation in the
    United States of America, Canada, the European Union and/or other
    countries. This list of trademarks is not exhaustive. Other trademarks,
    registered trademarks, product names, company names, brands and service
    names mentioned herein are property of Open Text Corporation or other
    respective owners.

For further information:

For further information: Richard Maganini, Open Text Corporation, (847)
267-9330 ext.4266,; Michele Stevenson, Open Text
Corporation, (519) 888-7111 ext.2594,; Brian Edwards,
McKenzie Worldwide, (503) 577-4583,

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