Open Text Announces Comprehensive Email Lifecycle Management Solution for Law Firms

    Solution Helps Law Firms Define, Secure and Control Email Content from
    Creation to Disposition

    Significantly Boosts Productivity While Reducing Storage and IT costs

    GRAPEVINE, TX, Aug. 25 /CNW/ - ILTA '08 - Open Text(TM) Corporation
(NASDAQ:   OTEX, TSX: OTC), a global leader in enterprise content management
(ECM), announced today the release of an email management offering for its law
firm customers. Combining fundamental email filing and archiving capabilities,
the solution helps firms define, secure and control the processes by which
emails are managed, retained and disposed, providing key benefits such as
improved productivity, better email system performance, and reduced storage
and IT costs.
    Open Text Email Lifecycle Management for Law Firms addresses the largest
business problem facing firms around the world today: managing enormous
volumes of client- and matter-related emails. Combining Open Text's Email
Archiving for Microsoft Exchange with Open Text LegalKEY records management
capabilities allows users to manage the entire lifecycle of emails from
creation to disposition. Robust server-based rules identify when emails should
be archived from the message server. Users can still view archived emails in
their inboxes and easily access archived messages with a single click.
    With the Open Text solution, users also have access to multiple profiling
tools which let them properly classify emails into the firm's document
management system so that, for example, an important email on a client matter
can be filed with the client's other case documents. These tools include
watching Microsoft Outlook folders and auto-filing new emails dragged into
Outlook folders, as well as suggesting logical classifications based on email
addressing and threads. Emails which have been classified in the document
management system are marked, reducing duplication of effort across the user
    Additional end-user controls are then layered on top, which support
retention and disposition of emails according to compliance mandates and
internal policies. With email filing, users actively participate in the
process of classifying emails as business records. Once captured as records,
emails are then managed securely over the course of their lifecycle, fully
preservable with legal holds in the event of audit or discovery, and quickly
retrievable with integrated full-text search. Open Text Email Lifecycle
Management for Law Firms helps control infrastructure costs associated with
messaging systems, while providing easy-to-use interfaces for users to
classify messages as business records.
    "Law firms are often challenged by the ambiguity of information that is
being stored in their email servers, making it increasingly difficult to
assess and understand what content is locked away in user accounts, let alone
focus on how to extract and use it," said Mohit Thawani, Business Development
Manager, Legal Solutions Group at Open Text. "Our solution gives law firms an
automated and reliable way of categorizing high-value and high-volume
mission-critical content, along with a targeted approach for moving this
content into a more accessible system, saving time and significantly
increasing productivity."
    Open Text Email Lifecycle Management for Law Firms is immediately
available. For more information please visit:
    Open Text is a leading global provider of ECM solutions for law firms,
with a full range of solutions and legal industry expertise to support law
firms' business practices and proactive compliance needs throughout the matter
lifecycle - from client intake through to final disposition. Currently, 70
percent of the AmLaw 100 firms are using Open Text's content management
    For more information about how Open Text is helping law firms around the
world, visit:

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Livelink and our other products by
customers, and future performance of Open Text Corporation. Forward-looking
statements may also include, without limitation, any statement relating to
future events, conditions or circumstances. Forward-looking statements in this
release are not promises or guarantees and are subject to certain risks and
uncertainties, and actual results may differ materially. The risks and
uncertainties that may affect forward-looking statements include, among
others, the failure to develop new products, risks involved in fluctuations in
currency exchange rates, delays in purchasing decisions of customers, the
completion and integration of acquisitions, the possibility of technical,
logistical or planning issues in connection with deployments, the continuous
commitment of the Company's customers, demand for the Company's products and
other risks detailed from time to time in the Company's filings with the
Securities and Exchange Commission (SEC), including the Form 10-K for the year
ended June 30, 2007 You should not place undue reliance upon any such
forward-looking statements, which are based on management's beliefs and
opinions at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2008 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
are trademarks or registered trademarks of Open Text Corporation in the United
States of America, Canada, the European Union and/or other countries. SAP and
all SAP logos are trademarks or registered trademarks of SAP AG in Germany and
in several other countries. This list of trademarks is not exhaustive. Other
trademarks, registered trademarks, product names, company names, brands and
service names mentioned herein are property of Open Text Corporation or other
respective owners.

For further information:

For further information: Richard Maganini, Open Text Corporation, (847)
267-9330 ext.4266,; Stephanie Dodge Fazio, Open Text
Corporation, (519) 888-7111, x2429,; Brian Edwards,
McKenzie Worldwide, (503) 577-4583,

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