Online Resources Now Available for Personal Support Workers

    Encourages knowledge sharing and development of best practices

    TORONTO, June 1 /CNW/ - With the goal of improving the quality of care
provided to seniors across Ontario, a new free online community has launched
which offers Personal Support Workers a forum for sharing knowledge and
    "Personal Support Workers have a difficult time accessing information and
resources that assist job performance and improve client outcomes," says Lori
Payne, Director of PSNO. "In addition, PSWs often work in an isolated
environment, experiencing 'virtual relationships' with their peers and
supervisors, making it even more difficult to stay informed and connected.
With this new online resource for these professional care givers, we are well
on our way to enhancing PSWs' practices and confidence in the work they do."
    The Personal Support Workers Community of Practice (PSW CoP) is a free
knowledge exchange network for PSWs working with seniors in long term care or
the community in Ontario. It is supported by the Seniors Health Research
Transfer Network (SHRTN), which receives funding from the Ministry of Health
and Long Term Care. The PSW CoP is led by the Personal Support Network of
Ontario (PSNO).
    The PSW CoP supports its members through monthly educational events,
webinars, teleconferences and through the new online forum,
The forum is organized in categories of interest to PSWs and provides them
with the opportunity to network, connect and discuss practice issues online.
It allows members to share resources and other documentation. Experts in the
field will be online periodically to answer questions and moderate
    Another goal is to connect PSWs to SHRTN, as well as to other
professionals in their field. Ultimately, this connection will help PSWs
attain recognition and esteem for their unique contribution to client health
and well-being, increase their job satisfaction, as well as their confidence
and engagement. This would help retain PSWs in the health care sector and
attract new workers to the profession.

          The PSW CoP is free to any PSW in Ontario or even Canada.

    To sign up, PSWs need only to give their name and email address on the
application for CoP membership at, or by visiting the
website under What's New, or by calling 416.256.3010 x244.
    "Once you are a member, there is no obligation to attend any particular
event or teleconference - you will simply receive notice of the CoP's events
and you can attend any that are of interest to you," said Payne. "You will
often be able to attend and participate from your own home via Internet or


    The Personal Support Network of Ontario strives to help personal support
service professionals carry out their work more effectively by offering access
to information, resources and tools as well as providing opportunities to
connect with a network of professionals in the field. PSNO's vision is to
build a strong, cooperative personal support service sector where providers,
managers, trainers and employees are equal contributors to strengthening the


    The Seniors Health Research Transfer Network is the "place to go" in
Ontario for the latest knowledge and best practices about seniors' health and
health care. SHRTN's mission is to improve health & health care of seniors in
Ontario by facilitating knowledge exchange and dialogue between caregivers
(paid and unpaid), researchers, and policymakers, encouraging innovation and
avoiding duplication and supporting people within "Communities of Practice".

For further information:

For further information: Lori Payne, Director, PSNO,, (416) 256-3010 Ext 242, website:; Deirdre
Luesby, Executive Director, SHRTN,, (877) 227-6432 or in
Ottawa (613) 562-6393,

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