New Open Text Solution Addresses Compliance, Safety Rules for Process Changes at Refineries, Chemical Plants

    Provides an Automated, Compliant "Management of Change" (MOC) Process to
    Coordinate, Document Major Plant Changes

    Helps Increase Safety and Reliability, and Minimize Environmental Impact

    CHICAGO, IL, Jan. 31 /CNW/ - Open Text(TM) Corporation (NASDAQ:   OTEX,
TSX: OTC), a global leader in enterprise content management (ECM), today
announced a new software solution that helps energy and chemical companies
manage critical changes in processes at oil refineries and chemical plants.
Management of Change (MOC) programs are a major challenge for plants, in terms
of time, resources, and risks of fines, lawsuits or shutdowns if initiatives
fail. Open Text's solution automates the content and processes for MOC, so
that companies can cut down on the administrative burden, minimize risk and
reduce costs.
    The U.S. Occupational Safety and Health Administration (OSHA) Process
Safety Management regulation states that any time a critical component in an
oil or chemical plant changes, a formal MOC program is required to ensure that
the proposed change is made safely.
    Open Text's new Livelink ECM - Management of Change solution uses core
content management and business process automation capabilities to simplify
the MOC process. The solution manages all stages of the lifecycle of an MOC
program, and ensures that every event in the system is auditable and
reportable, providing transparency throughout the system. All documents and
data are accessible via a single Livelink ECM repository to help ensure
compliance, simplify the management of information and improve responsiveness
to regulators.
    Open Text designed the solution based on the best practices research of
Gateway Consulting Group (, an Open Text partner
and innovator in the design and implementation of ECM solutions for chemical
and petrochemical plant environments. Dr. Rainer Hoff, president of Gateway,
analyzed MOC processes at over a dozen chemical and petrochemical facilities
in the United States. The resulting Gateway Group MOC Best Practices
eliminates bottlenecks and identifies areas for improvements that provide
facilities with real business benefits and savings.
    "Fundamentally, an owner of a chemical plant or petroleum refinery must
know the configuration of the plant at all times. If the operators do not know
what is in the plant, then it is impossible to operate the plant safely, and
sometimes fatal accidents can occur," said Hoff. "The plant owner receives
excellent drawings and documentation when the plant is built. But that
documentation and those drawings must be updated with every change made to a
plant. This isn't just a good idea-it's the law. To really excel at MOCs, a
company needs an ECM system with an MOC application. Livelink ECM with the
Plant Compliance Module fits the bill." Hoff and Chris Vassalotti, Director of
Business Solutions at Open Text, released a podcast
cast-v1.mp3) today where they discussed the OSHA requirements for MOC and the
advantages of an electronic MOC system.
    Livelink ECM - Management of Change works by dividing the MOC lifecycle
into a series of pre-defined "states" - Initiation, Classification, Design,
Change Impact Analysis, Mechanical Integrity and Pre-Startup Safety Reviews.
The decisions regarding which documents need to be updated, which tasks need
to be completed and who the approvers (for any state) should be, are driven by
pre-set rules. The application offers the flexibility to add or remove tasks
and/or approvers based on the rules.
    All of the content associated with an MOC, such as equipment manuals,
piping and instrumentation diagrams, CAD drawings, and email communication,
can be stored in the central repository and are tied back to the physical
assets of the plant. This ensures that all documentation that represents the
physical condition of the plant is readily accessible for risk management and
compliance purposes.
    "There's a lot at stake for customers when it comes to MOC and customers
want a better way to manage the process," said Open Text's Vassalotti. "We've
worked with Gateway Consulting Group to create a solution that provides a
best-practices approach to the complexities of MOC, so that customers can have
the control, consistency and efficiency they need to meet both the demands of
their business and the requirements of regulators."
    For more information about Livelink ECM - Management of Change, go to:

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Livelink and our other products by
customers, and future performance of Open Text Corporation. Forward-looking
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Securities and Exchange Commission (SEC), including the Form 10-K for the year
ended June 30, 2007. You should not place undue reliance upon any such
forward-looking statements, which are based on management's beliefs and
opinions at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2008 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
are trademarks or registered trademarks of Open Text Corporation in the United
States of America, Canada, the European Union and/or other countries. This
list of trademarks is not exhaustive. Other trademarks, registered trademarks,
product names, company names, brands and service names mentioned herein are
property of Open Text Corporation or other respective owners.

For further information:

For further information: Rich Maganini, Open Text Corporation, (847)
267-9330 x4266,; Stephanie Dodge, Open Text Corporation,
(519) 888-7111 x2594,; Brian Edwards, McKenzie
Worldwide, (503) 577-4583,

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