Provides users with ability to choose their EAP support service based on
needs and lifestyle
TORONTO, Dec. 12, 2011 /CNW/ - For those dealing with issues related to
their work, health or life, it can often be daunting to make that first
call for help. Morneau Shepell Ltd. is making it easier with Online
Access. The Employee Assistance Program (EAP), Shepell•fgi brand has
launched a new service where users can now confidentially identify
their concerns online, learn about suggested EAP support services and
choose both the service and how it will be delivered that best suits
their needs, lifestyle and learning preference.
"With approximately 80% of Canadians actively online, we're proud to
present an important new way to access EAP services," says Barb Veder,
Clinical Director, Shepell•fgi. "Online Access makes it easier for
those who perhaps are hesitant to call in and ask for help."
Available through Shepell•fgi's workhealthlife.com site, Online Access
allows users to learn more about EAP services and allows them to
request help on a range of issues including health, family, work,
financial, relationship and legal support available to them and their
families. With just a few clicks, the EAP support service request is
initiated and completed without the need to speak with a
Online Access also assists in identifying emergency issues and
immediately and confidentially redirects users to Shepell•fgi's Care
Access Centre for prompt support. Manager-accessed services and
training remain available offline.
"Our goal is to make EAP support as accessible as possible, and so we
are using technology to adapt to how Canadians are currently accessing
information and seeking help and advice with day-to-day issues and
challenges," explains Rita Fridella, Senior Vice-President, Operations
and Chief Clinician, Shepell•fgi.
Online Access is part of the digital suite of innovative products
offered by the company, including the My EAP smart phone app; Online
Stress Management Program; Video Counselling; and First Chat, an online
consultative chat service.
Morneau Shepell Ltd.
Morneau Shepell is the largest Canadian-based firm offering
industry-leading benefits and pension consulting, outsourcing, as well
as health and productivity solutions. The company works with clients to
develop end-to-end insights and solutions that integrate with their
business strategies to achieve results. Through Benefits and Health
Solutions Consulting, Pension Consulting, Health Management,
Administration Solutions and Shepell•fgi's Employee Assistance Program,
Morneau Shepell helps clients reduce costs, increase employee
productivity, and improve their competitive positions by supporting
their employees' financial security, health and well-being.
Established in 1962, Morneau Shepell serves over 8,000 clients, ranging
from small businesses to some of the largest corporations and
associations in North America. With approximately 2,500 employees in
offices across North America, we provide services to organizations
across Canada, in the United States and around the globe.
Morneau Shepell Inc. is a publicly traded company on the Toronto Stock
Exchange (TSX). For more information, visit www.morneaushepell.com.
SOURCE Morneau Shepell Ltd.
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