New MAAWG Communications Channel Boosts Industry's Abuse Response Capabilities

    SAN FRANCISCO, Oct. 24 /CNW/ -- The Messaging Anti-Abuse Working Group,
representing almost one billion mailboxes from some of the largest network
operators worldwide, has launched the MAAWG Abuse Contact Database as a new
online communications channel to improve industry cooperation among service
providers, volume senders and email vendors.  The database of email contacts
provides MAAWG members direct access to the appropriate person at other MAAWG
companies who can help resolve reputation, malware and other fraud or abuse
related issues.
    (Logo: )
    The new database will improve communications among a significant portion
of the industry and will ultimately help provide better service to end-users.
For example, a MAAWG-member Internet service provider can use the database to
send an email alerting another operator of a covert spam attack and thus help
reduce the volume of spam in the email stream.  Before the database was
available, industry professionals often spent considerable time researching
the suitable contact at another company to address a specific issue, according
to Charles Stiles, MAAWG Chairman.
    The database is accessible only to MAAWG members and only includes
contact information for MAAWG member companies.  It has been structured so
that the contact information remains hidden to protect members' privacy and
allows companies to define the contact issues relevant to their business.
    "The MAAWG Abuse Contact Database represents the great strides being made
by the industry in facilitating collaborative communication.  This resource
provides a win-win-win situation for mailers, mailbox providers and most
importantly for consumers," Stiles said.
    The MAAWG Abuse Contact Database is available when members login into the
private section of the MAAWG Web site at  The site also
includes other materials available only to members, including presentation
archives from MAAWG meetings, access to MAAWG committees, working technical
documents and other resources.
    About the Messaging Anti-Abuse Working Group (MAAWG)
    The Messaging Anti-Abuse Working Group (MAAWG) is where the messaging
industry comes together to work against spam, viruses, denial-of-service
attacks and other online exploitation.  MAAWG ( is the
only organization addressing messaging abuse holistically by systematically
engaging all aspects of the problem, including technology, industry
collaboration and public policy.  It leverages the depth and experience of its
global membership to tackle abuse on existing networks and new emerging
services.  Headquartered in San Francisco, Calif., MAAWG is an open forum
driven by market needs and supported by major network operators and messaging
    Media Contact: Linda Marcus, APR, 714-974-6356,, Astra
    MAAWG Sponsors (Board of Directors): AOL; AT&T; Bell Canada; Charter
Communications (Nasdaq:   CHTR); Cloudmark; Comcast (Nasdaq:   CMCSA); Cox
Communications (NYSE:   COX); EarthLink (Nasdaq:   ELNK); France Telecom (NYSE and
Euronext: FTE); Goodmail Systems; Google Inc.; Microsoft Corp. (Nasdaq:   MSFT);
Openwave Systems (Nasdaq:   OPWV); Time Warner Cable; Verizon Communications;
and Yahoo! Inc.
    MAAWG Full Members: 1&1 Internet AG; AG Interactive; Bizanga LTD;
Internet Initiative Japan, (Nasdaq:   IIJI); IronPort Systems; McAfee Inc.; MX
Logic; Outblaze LTD; Return Path, Inc.; Sprint; Sun Microsystems, Inc.;
Symantec; Telefonica SA; Telus; and Trend Micro, Inc.
    MAAWG Supporter Members: AcquireWeb, Inc.; Acxiom Digital; Adaptive
Mobile Security LTD; Adknowledge, Inc.; Aladdin Knowledge Systems; Alt-N
Technologies, Ltd.; Acxiom Digital; Bandmail Solutions; BigHip; Bluehornet
Networks, Inc.; BoxSentry PTE Ltd.; Brandmail Solutions; CheetahMail, an
Experian Co.; Cincinnati Bell; Click Tactics; ColdSpark, Inc.; Commtouch
Software LTD; CommuniGate Systems; Constant Contact; Critical Path, Inc.;
Datran Media; eBay, Inc.; eCircle AG; ECO; e-Dialog; eleven GmbH; Emma, Inc.;
Entidad Publica Empresarial RED.ES; Epsilon;, Inc.; ExactTarget,
Inc.; Facultas/Lyris UK; Fishbowl Marketing; F-Secure Corp.; GetResponse, an
Implix Company; Habeas Inc.; iContact; Informz; Insender Technologies Inc.;
Insight Midwest, L.P.; iPost; Ipsos Interactive Services; Kerio Technologies,
Inc.; Lyris Solutions; Mail-Filters; Mansell Group, Inc.; Merkle/Quris;
Message Level, LLC; Message Systems; Messagelabs; Messaging Architects;
Mirapoint Inc.; MTS Allstream Inc.; Netsuite, Inc.; Nextel Communications;
Perftech, Inc.; Pivotal Veracity; Premiere Global Services; Responsys, Inc.;
Rockliffe Systems; Rogers Cable; RPost; RSA Security Inc.;;
Sana Security; Sandvine Incorp.; S.C. Softwin SRL; Sendmail, Inc.; SMobile
Systems; Sophos Plc.; Splio; St. Bernard Software; StreamShield Networks;
StrongMail Systems, Inc.; Synacor, Inc.; TDC; TDS Telecom; Team Cymru;
ThinData; TMN Group; LP; TRUSTe; Tucows Inc.; UPC Broadband
Operations BV; Verisign Inc.;; Word To The Wise; Yesmail; and
ZDirect, Inc.

For further information:

For further information: Linda Marcus, APR of Astra Communications, 
+1-714-974-6356,, for Messaging Anti-Abuse Working Group Web

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