New centre at VGH opens to connect patients to their families and to specialized information

    VANCOUVER, June 20 /CNW/ - A brand new centre that provides patients at
Vancouver General Hospital (VGH) and their families access to technology and
specialized information officially opens today, VGH & UBC Hospital Foundation
announced. The new facility will be named the CIBC Centre for Patients and
Families in honour of CIBC's generous contribution of $500,000 towards the
    "Patients from across B.C. come to VGH to receive complex, highly
specialized care," said Anne Sutherland Boal, Chief Operating Officer,
Vancouver Coastal Health. "This new centre provides patients and their
families with the resources to learn more about their complex illness or
disease, to effectively navigate the health care system and to connect them
with loved ones elsewhere."
    "We believe strongly in supporting initiatives that matter most to our
customers and employees. This contribution aligns to our history of supporting
health care facilities across the Province," said Irene Ing, CIBC
Vice-President, Vancouver and the Lower Mainland. "We are very pleased to
partner with the VGH and UBC Hospital Foundation on this new facility which
will provide patients at Vancouver General Hospital and their families the
necessary information and resources to make the right health care choices for
    "VGH is where B.C. receives 'super-specialized' care. We would like to
thank CIBC for their generous donation to build and equip this welcoming
centre to help patients and their families obtain the latest information and
stay connected," says Ron Dumouchelle, President & CEO, VGH & UBC Hospital
    The new 1,200 sq. ft. centre offers the services of an on-site, full-time
library technician to help patients and families from across B.C. find
reliable, targeted health information and knowledge about their diagnosis and
treatment as well as provide access to existing community-based resources to
make timely, informed decisions. Volunteers will also be on-site to help
answer general questions, guide self-directed learning and use the computer to
access the Internet. Approximately 1,000 people per month are expected to use
the new centre.
    The room is equipped with four public computers, Internet access, a
printer, a TV and a DVD player to view educational materials. An additional
computer will be available outside the centre for use 24/7. Non-English
speaking patients and families will have access to interpreter services.
    The centre will also assist health care professionals at VGH with a
variety of library services for medical literature to provide to patients and
    The centre is open Monday to Friday from 10 a.m. to 5 p.m. except
Thursday (open 11 a.m. to 6 p.m.). Further information about services and
information can be found at

    Vancouver Coastal Health (VCH) is responsible for the delivery of $2
billion in community, hospital and residential care services to over one
million people in communities from Richmond through Vancouver, the North
Shore, Sunshine Coast, Sea to Sky corridor, Powell River, Bella Bella and
Bella Coola.

    VGH & UBC Hospital Foundation is a registered charity that raises funding
for the latest, most sophisticated medical equipment, world-class research and
improvements to patient care for Vancouver General Hospital, UBC Hospital, GF
Strong Rehab Centre and Vancouver Coastal Health Research Institute. For more
than 25 years, the Foundation and its donors have been a bridge between the
essential health care governments provide and the most advanced health care

For further information:

For further information: Jon Hicke, Director, Marketing &
Communications, VGH & UBC Hospital Foundation, Tel: (604) 875-5196,

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