NetSupport respond to the Technology challenges facing Teachers in Canadian schools

    MARKHAM, ON, July 9 /CNW/ - According to a recent article in the Calgary
Herald, educators across the country struggle to cope with students' use - and
misuse - of technology. Along with concern about students posting articles
such as scenes of fights on the web, there's evidence some students are using
technology to cheat. This simply compounds the ever present challenges of
providing online resources and online protection.
    Canadian schools now have a greater investment in ICT than ever before,
and the challenges in maintaining the technology, supporting their Teachers
and protecting their Students continue to grow. To maximize productivity and
safety, a classroom management product needs to deliver a blend of student
controls, content protection, instructional tools and the means to deliver ICT
support directly to the Teacher, as soon as it is requested.
    Responding to these challenges, NetSupport Canada is pleased to announce
the release of NetSupport School 10. Not only does this product, already
recognized as a leader in classroom instruction and monitoring software,
deliver a powerful and easy-to-use instructional tool, but for the first time
in any classroom management solution, it now features a dedicated Technicians
Console as well as additional Internet security and Content management tools.
    Commenting on the ongoing challenges faced by schools to provide Student
access to educational resources, yet retain control of their online activity,
VP Sales at NetSupport Canada, Heather Vaters, explained, "The Internet tools
in NetSupport School now provide both the control and the protection of
students from unsuitable websites and content. The easy adoption of approved
lists as well as our unique "SafeSearch" feature ensures that when a student
goes online, NetSupport School will automatically force any content filters
provided by each of the leading search engines into an active state. For older
Students, where greater online access is needed, NetSupport School goes
further, allowing for both the monitoring and control of Instant Messenger
applications as well as keyword monitoring for students when online or in
    She continued, "We also provide a full history of activity by Student
and, perhaps most importantly, employ a Student Toolbar so that when
restrictions are applied or monitoring is active, the students know. Typically
this is sufficient to address the issue before it happens. This approach means
Students are presented with a list of websites they know they can visit and
avoids time being wasted discovering which they can't. We are not attempting
to replace the need for network-wide content filtering or "white lists", but
we know from our customers, that just because a site is generally suitable, it
may not be for a specific class or topic. We simply add a more visual and
flexible way of providing teacher feedback."
    To provide well needed support and confidence for Teachers in the
classroom, the new and unique Tech Console in NetSupport School 10 delivers a
range of tools specifically designed for ICT Technicians and Network Managers
for both effectively managing their IT infrastructure and, critically,
providing real-time assistance and support to Teachers who use NetSupport
School in their classrooms.
    At any point during a lesson a Teacher can request assistance via a
single click of a toolbar button and in seconds technical staff can provide
remote assistance and support from anywhere across the school's network.
    Featured tools include powerful desktop Remote Control, Remote management
of Services, Processes and Applications running on any classroom PC, the
generation of real-time Hardware and Software Inventory reports as well as
file distribution capabilities. A technician can also remotely Power On/Off
all computers in a selected classroom and remotely log them in prior to a
class beginning.
    Finally, responding to recent educational recommendations, NetSupport
School 10 also now delivers clearly presented lesson details and objectives to
each and every student, visual rewards for younger students and a new and
unique "Student Journal" which creates a digital record of all activity and
content provided by the Teacher and Student during a class. All of this is
automatically prepared as a PDF for each student at the end of class.
    All of the new features in NetSupport School are included as standard and
at no additional cost.

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