National Quality Institute - Celebrating 25 Years of Excellence!

    TORONTO, Sept. 8 /CNW/ - The National Quality Institute is pleased to
announce that 22 Canadian organizations will receive awards for outstanding
achievements in quality, customer service, and a healthy workplace.
    Kevin Dougherty, Board Chairman of the National Quality Institute and
President of Sun Life Global Investments, says the award recipients represent
outstanding role models of effectiveness and leadership. Mr. Dougherty added
that the recipients, as well as members of the National Quality Institute, are
making a positive impact on the growth of the Canadian economy.
    The Canada Awards for Excellence is an annual awards program to recognize
business excellence in quality, customer service, and a healthy workplace.
"This year marks the 25th anniversary of the Canada Awards for Excellence,
which has recognized over 350 outstanding organizations in the private, public
and not-for-profit sectors over the past 25 years. Award recipients are
recognized for the work they have done to improve the quality of life and the
standard of living of Canadians, as well as the future sustainability of the
world", says Allan Ebedes, President and CEO of the National Quality
    The National Quality Institute is a not-for-profit, independent
organization whose goal is to help Canadian private and public sector
organizations to implement programs of excellence. The National Quality
Institute works with organizations to manage self-assessment activities,
review business processes, and develop improvement programs. Today, Canadian
organizations and businesses increasingly recognize that a healthy workplace
helps to attract and retain staff.
    The awards will be presented at the 2009 Canada Awards for Excellence
Gala Dinner on Thursday, October 22nd at the Metro Toronto Convention Centre.
    Her Excellency, the Right Honourable Michaelle Jean, C.C., C.M.M.,
C.O.M., C.D., the Governor General of Canada, is the Vice-Regal Patron of the
Canada Awards for Excellence.


    Recipients of the 25th Canada Awards for Excellence, 2009


    This is the highest level of recognition presented by the National Quality
    The following organizations have successfully maintained a focus on
excellence over the long term. These awards will be presented by NQI's
Champions of Excellence: Sun Life Financial, Canada, and The Power Within.

    Order of Excellence, Quality

    - Diversicare Canada Management Services Co., Inc, Mississauga, Ontario

    - Region of Peel, Brampton, Ontario


    This award is based on the National Quality Institute's Canadian Framework
for Business Excellence, and the Canadian Healthy Workplace(R) Framework.
Presented by Sun Life Financial, Canada.

    Bronze Award Recipients

    - Ceridian Canada - LifeWorks, Markham, Ontario


    This award is based on the Canadian Framework for Excellence, which is
used by numerous organizations as a management model for continuous
improvement and the achievement of significant operational results. These
awards will be presented by Ricoh Canada Inc.
    To receive the Gold Trophy, organizations must have fully met the National
Quality Institute's Quality Criteria, with documented overall achievements and
results. To receive Silver and Bronze recognition, organizations must be at
the equivalent of Level 3 in the National Quality Institute's Progressive
Excellence Program (NQI PEP(R)), which is a target-driven, incremental
approach to applying excellence criteria.

    Gold Trophy Award Recipients

    - ASRC Energy Services, Tri Ocean Engineering Ltd., Calgary, Alberta

    - City of Prince George, Prince George, British Columbia

    - Manulife Financial - Individual Wealth Management Operations, Waterloo,

    - Ontario Ministry of Northern Development, Mines and Forestry,
      Toronto/Sudbury, Ontario

    - Ontario Ministry of Natural Resources - Ontario Parks, Peterborough,

    - Pulp and Paper Health and Safety Association, North Bay, Ontario

    Silver Award Recipients

    - City of Dawson Creek, Dawson Creek, British Columbia

    - CMA Canada, Mississauga, Ontario

    - Ontario Teachers Insurance Plan (OTIP), Waterloo, Ontario

    - Regional Municipality of Durham - Social Services Department, Whitby,

    Bronze Award Recipients

    - Ontario Ministry of Finance, Corporate & Quality Service Division -
      Revenue Operations & Client Services Branch, Oshawa, Ontario


    The Healthy Workplace(R) award, presented by Great-West Life, London Life,
and Canada Life, is based on the National Quality Institute's Canadian Healthy
Workplace(R) Framework developed in partnership with Health Canada and in
association with professionals from the health and wellness sectors.

    Gold Trophy Award Recipients

    - Calian Technologies Ltd. - Business and Technology Services Division,
      Ottawa, Ontario

    - College of Registered Nurses of Nova Scotia, Halifax, Nova Scotia

    - Pfizer Canada Inc., Kirkland, Quebec

    - Region of Peel, Brampton, Ontario

    - Seaview Manor Corporation, Glace Bay, Nova Scotia

    Silver Award Recipients

    - Research In Motion, Waterloo, Ontario

    - Windsor Regional Hospital, Windsor, Ontario


    This award recognizes excellence in organizations with less than 50
employees, and is based on the National Quality Institute's Healthy
Workplace(R)10 Point Criteria for Small Organizations. Presented by Manulife

    Silver Award Recipients

    - Centre for Health & Safety Innovation, Mississauga, Ontario


    The honourary Recognition of Achievement Award is presented by the NQI
Board of Governors in recognition of an individual's outstanding performance
in advancing the quality of life of Canadians, and for excellence in
leadership. The award also recognizes their contributions to enhancing the
well-being of the communities in which they operate.
    A Recognition of Achievement Award will be presented to Her Excellency,
the Right Honourable Michaelle Jean, C.C., C.M.M., C.O.M., C.D., the Governor
General of Canada, for her outstanding contribution to the quality of life of
Canadians and humanity.
    The Honourable Flora Isabel MacDonald, P.C., CC, will receive a
Recognition of Achievement Award for her devotion to international
humanitarian work and her outstanding contribution to the quality of life for
people overseas.
    The 2009 Summit will also feature presentations by some of Canada's
best-managed organizations, and a keynote address by Glen Hodgson, Senior
Vice-President and Chief Economist from The Conference Board of Canada. Our
luncheon speaker will be David Frum, Resident Fellow from The American
Enterprise Institute for Public Policy.


    National Quality Institute (NQI) gratefully acknowledges the support of
the following organizations that have helped make this year's events possible.

    Champions of Excellence    Benefactor Sponsors

    Sun Life Financial         Great-West Life Assurance Company
    The Power Within           Manulife Financial
                               Ricoh Canada

    Advocate Sponsors          Supporter Sponsors

    City of Prince George      Canadian Management Centre (CMC)
    Hill & Knowlton            Hewitt
                               Region of Peel

    Industry Sponsors          Media Sponsor

    Canadian American          Your Workplace Magazine
     Business Council (CABC)   Canadian Business Magazine
    Mullen Trucking

For further information:

For further information: Kevin Dougherty, Board Chairman of the National
Quality Institute, c/o Yvonne D'Souza - Sun Life Global Investments, (416)
979-6260; Allan Ebedes, President and CEO, National Quality Institute, (416)
251-7600, ext. 233

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