Industry Leader Takes Real-Time Remote Support and Environment Server
Management Software to New Level; Significantly Enhances Partners'
Managed Services Capabilities while Driving Down Costs and Maximizing
OTTAWA, March 12 /CNW Telbec/ - N-able Technologies(R), the preferred
supplier of managed services software and business transformation services for
resellers servicing small- and medium-sized businesses (SMBs), today announced
the introduction of two breakthrough remote desktop and server management
products - Remote Support Manager(TM) and Remote Environment Manager(TM).
Available May 1, these new performance-rich software products will
dramatically enhance the ability of managed service providers (MSPs) to
deliver cost-effective remote support and remote environment management as
primary services within their managed solutions portfolio. Remote Support
Manager and Remote Environment Manager are optional components of
N-central(R), the industry-leading remote monitoring and management platform
Competitively priced, N-able's remote management products offer advanced
features and functionality:
- Remote Support Manager - With more than 45 distinct control and
monitoring features, this offering integrates seamlessly with N-central
and enables MSPs to deliver true remote PC and server support to any
Windows PC or server without interrupting the user. It also provides
detailed, real-time performance and capacity status.
- Remote Environment Manager - Using a patented validation engine and
sophisticated configuration profiles, this powerful and unique desktop
management tool includes Remote Support Manager and provides MSPs with
the ability to create, manage and enforce standardized environments for
all Windows PCs at a customer site - without the need for scripting. It
also allows MSPs to control and prevent access to USB and peripheral
storage devices attached to the desktop. Further, MSPs can proactively
and securely manage every aspect of a user's desktop from one central
"Having the ability to deliver remote desktop and server management is a
must for those MSP partners who are looking to grow their business, increase
their profitability and avoid commoditization," says Gavin Garbutt, president
& CEO, N-able Technologies. "By incorporating this critical remote environment
management and remote support management technology into N-able's N-central
platform, we are providing our MSP partners with an exceptional user
experience and enabling them to deliver superior customer service and add more
value and support to their service offerings."
To ensure success, N-able pre-launched the new Remote Environment Manager
and Remote Support Manager software with several of its progressive MSP
partners including SymQuest, AllConnected and Connecting Point.
"We knew that in order to really differentiate ourselves and drive more
value than our competitor, we needed a way to extend our remote managed
services across the network and into the desktop," says Larry Sudbay,
president & CEO, Symquest, an established N-able partner. "Now, with N-able's
new remote management offerings we can better protect and service our clients'
networks while saving time and money."
"Having the ability to roll out customized and standard operating
environments and easily enforce policies down to the desktop will ultimately
improve the security, performance and manageability of our clients' IT
investments - and will certainly be a big win for us and our clients," says
Alan McDonald, president & founder, AllConnected, a longtime N-able partner.
"We're excited about the possibilities and are eager to implement Remote
Environment Manager and Remote Support Manager so as to more effectively
deliver a well-managed network."
For more information about Remote Environment Manager and Remote Support
Manager, contact N-able at 877-655-4689. Existing N-able partners can purchase
Remote Environment Manager and Remote Support Manager by calling their N-able
About N-able Technologies
N-able Technologies is the preferred global supplier of remote monitoring
and management technology and business transformation services for managed
service providers. N-able's proven platforms offer the right combination of
technology, people and processes, which help IT service providers to deliver
highly profitable managed services to small- and medium-sized businesses.
For further information:
For further information: Marie Meoli, WhiteFox Marketing &
Communications, (714) 680-0335, firstname.lastname@example.org; Bill Stewart,
N-able Technologies, 1-877-655-4689 x 272, email@example.com