More Bedside Care and Greater Accountability in Ontario's Long-Term Care Homes

    McGuinty Government Releases Independent Review of Staffing and Care
    Standards for Long-Term Care Homes

    TORONTO, June 17 /CNW/ -


    Ontario is introducing a new level of transparency and accountability -
as recommended in Shirlee Sharkey's report on staffing and care standards for
long-term care homes - by publicly reporting and measuring health outcomes and
resident satisfaction in long-term care.
    The government will task the Ontario Health Quality Council (OHQC) to
measure and publicly report quality of care and resident satisfaction in
long-term care homes. Residents and their families will now be able to learn
how their health care dollars are being used to improve their health and
satisfaction in long-term care homes.
    In principle, the government accepts the recommendations contained in
Sharkey's report, titled People Caring for People: Impacting the Quality of
Life and Care of Residents of Long-Term Care Homes
    To implement key recommendations of Sharkey's report, the government -
for the first time in Ontario history - is proposing to bring Resident
Councils and Family Councils, staff, home operators, experts, Local Health
Integration Networks and the Ministry of Health and Long-Term Care together to
develop local staffing plan templates, provide feedback to the OHQC and advise
on key resident care areas which require regulations under the Long-Term Care
Homes Act, 2007. This work will improve the calibre of care provided to


    "We are committed to putting patients first and are continuing to invest
and deliver more quality bedside care to Ontarians," said George Smitherman,
Deputy Premier and Minister of Health and Long-Term Care. "We will build on
the progress that has been made by adding more staff to our long-term care
homes. And by improving funding accountability, we will know every dollar will
go to improving the quality of life and satisfaction for thousands of
    "This has been a rewarding experience," Shirlee Sharkey, President and
CEO of Saint Elizabeth Health Care, said of her review. "I saw first hand the
high level of commitment of staff, long-term care home operators, residents
and families to create a better experience for all residents. My review has
been about improving the care of residents of long-term care homes. In
conducting it, I learned there is unique opportunity to make a real difference
in people's lives and over the next few months I look forward to working
collaboratively with the sector to do just that."


    -   Since 2004, the government has introduced funding for at least 6,100
        new front-line staff in long term care homes, including 2,300 nurses.
    -   There are more than 600 long-term care homes and 75,000 long-term
        care residents across Ontario.
    -   2008 Ontario Budget invests in 2,000 more nurses and 2,500 more
        personal support workers in long-term care homes over the next four
    -   Shirlee Sharkey, President and CEO of Saint Elizabeth Health Care,
        was appointed in the summer of 2007 to provide advice on a
        comprehensive framework for determining human resources implications
        related to quality of care and quality of life of residents of long
        term care homes


    View the Shirlee Sharkey Staffing and Care Standards Review
rds/staff_care_standards.html) online.
    Learn more about long-term care
( in
Ontario and the Aging at Home Strategy

                                                      Disponible en français



    Shirlee Sharkey will lead a team of stakeholders from the long-term care
sector to facilitate implementation of recommendations from her staffing and
care report as well as provide advice on key resident care areas which require
regulations under the Long-Term Care Homes Act, 2007. The team will also
develop a local staffing plan template and provide input to the Ontario Health
Quality Council on new measures and public reporting of resident health
outcomes and satisfaction.
    Representatives from Resident Council and Family Councils, unions, home
operators, experts, LHINs and staff from Ministry of Health and Long-Term Care
are being invited to join the Implementation Team.


    For the first time in Ontario, the long-term care sector will publicly
report on health outcomes and patient satisfaction. The implementation team
will provide input to the Ontario Health Quality Council which will recommend
the reporting structure and indicators to be measured. The data will be posted
on a public website.


    Sharkey's report confirms that long-term care home residents currently
receive on average 3.200 paid care hours per resident day (2.089 Personal
Support Workers, 0.762 licensed staff (RPNs, RNs, NPs, etc), 0.264 programming
staff (therapists, dieticians, social workers etc.) and 0.085 additional
nurses (1,200 RPNs funded in January 2008).
    The Sharkey report also concludes that staff increases announced in 2008
Ontario Budget, and increases announced prior to that, will boost the average
hours of paid resident care to approximately 3.5 hours per day. This includes
2,000 nurses and 2,500 Personal Support Workers.
    Today, long-term care homes employ approximately 45,000 staff who provide
nursing personal care as well as program and support services to residents,
including approximately 28,900 personal support workers, 10,650 licensed
nurses and 3,600 allied health professionals.

                                                      Disponible en français

For further information:

For further information: Laurel Ostfield, Minister's Office, (416)
212-4048; Mark Nesbitt, Ministry of Health and Long-Term Care, (416) 314-6197

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Ontario Ministry of Health and Long-Term Care

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